
Operations Administrator
3 days ago
**About the Role**:
**Operations Administrator**
**Full-time, Permanent**
**Singapore**
**Company Intro**
Fendercare Marine is the world leaders in ship-to-ship transfers and a major supplier of premium quality marine products around the globe, as well as offering turnkey solutions in the operation of offshore energy terminals.
Fendercare was founded in 1988 in East Anglia, UK. Once a local distributor, it has grown into a multi-million-pound global company and leading supplier of marine services and products.
The company’s head office remains in East Anglia, with regional offices in the UAE and Singapore, as well as regional hubs in Brazil, India and West Africa. In total, it operates over 60 offices and fully operational bases worldwide.
**Job Purpose**
You role will be to support the business with its administrative needs. Be the primary lead for raising sales invoices and purchase orders. Provide support to the Operations Team as required to assist with receiving, acknowledging and delivering orders as efficiently as possible within agreed timeframe.
**Key Accountabilities**
Administration:
- To assist Regional Senior Leadership Team and Head Office as and when required for all admin related tasks on ad hoc basis.
- To ensure all the admin related issues are taken care promptly.
- Responsible for front desk related tasks such as answering phone calls promptly, greeting visitors, collecting post etc. Also includes procurement of pantry and stationary supplies for office.
- Act as lead focal point for generating and issuing sales invoices, signed delivery note and certification to clients in timely manner.
- Act as lead focal point for raising and issuing Purchase Orders to suppliers.
- Liaise with forwarding agents to ensure all incoming shipments are tracked and paperwork provided in timely manner to ensure smooth inward clearance.
- To ensure all product certificates are received for all the incoming goods, including scanning & filing the certs on to system.
Support Operation Team (when required) with:
- Reviewing orders received against CRM quote lines, supplier quotes etc.
- Validating supplier quotes to ensure delivery dates and prices are acceptable.
- Order acknowledging to customer.
- Raising company-based paperwork if required e.g. hire agreements, damage reports, delivery notes.
- Liaising with customer to keep them updated on progress of order.
- Assisting yard on administration and provide support to overseas technician.
**Skills, Experience and Qualifications**
- Excellent communication skills, including oral, written and presentation
- Ability to manage a high volume of tasks and prioritise
- Excellent PC skills (including all Microsoft Office Applications - Word, PowerPoint, Excel)
- Experience in providing administrative and reception services
- The ability to work well on your own as well as part of a team
- Professional attitude and approach to work
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