
Technical Support Assistant
1 week ago
**Responsibilities**:
- Arrange daily schedule of service job and periodic maintenance with engineer, customers and/ or contractors e.g. schedule service call, site check, repair, demo, spare parts delivery, installation, Preventive Maintenance (PM)
- Prepare customer required documentation before engineers carry out service job
- Prepare quotation to customer before and/or after service job e.g. site check quotation, maintenance contract renewal agreement
- Attend customer’s calls and requests for repair, servicing and maintenance
- Manage data migration till fully updated into new Service Application system with accuracy
- Liaise with engineers to pick and pack outgoing shipment
- Any other tasks assigned by supervisor
**Job Requirements**:
- Minimum 2 years’ experience in an administrative or similar role / Entry level will also be considered
- Basic knowledge in industrial equipment distribution or spare part management.
- Strong coordination skills to coordinate and communicate between internal and external stakeholders (customers and suppliers)
- Working knowledge of using SAP system is preferable.
- Good team player and can work independently
- Responsible, meticulous, with good accuracy
- Take own initiative and eager to learn.
- Can start with short notice
**Job Types**: Contract, Temporary
Contract length: 6 months
**Salary**: $1,800.00 - $2,500.00 per month
Schedule:
- Monday to Friday
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