
Ecommerce Executive
1 week ago
**What Awaits You**:
This role provides support to the Operations Manager in driving online category and campaign sales in own platform and managing 3rd party ecommerce accounts (MarketPlace) to achieve the established business plan, while securing profitable and sustainable distribution for each account.
Own Platform
- Strong liaison with business partners on sourcing online products and promotions
- Coordinate well within eCommerce team and cross-departments for campaign/promotion setup
- Provide sales and stocks forecast
- Manage and executing operations flow
- Reconcile returns and exchanges
- Understand the current system’s capabilities and limitations, and continuously implement improvements for systems and processes
- Provide support for other e-commerce operations, and projects when required
- Perform any other duties as assigned by Management.
MarketPlace
Formulate and execute strategies and campaigns to meet marketplace contribution targets with full responsibility on budget management, performance review, optimisation and analysis
- Annual Strategic Planning
- Monthly Sales & Marketing Promotion Plan and Execution across departments
- Key liaison with all MarketPlace Accounts
- Range Introduction & Revitalisation
- MarketPlace Reports
- Responsible for MarketPlace KPIs
- MarketPlace System, Customer Service, Returns/Refund & Operational Issues
- Provide support for other marketplace operations, and projects when required
- Perform any other duties as assigned by Management.
**We Are Excited About You If You Have**:
- Degree in Business, Marketing or other relevant fields
- Minimum 1 year of experience in e-Commerce or Product Management roles especially in FMCG industry. Proven track-record in growing and managing digital business is preferred.
- Team player with good interpersonal skills
- Passionate about consumer trends and eCommerce
- Meticulous with a high standard of service
- Able to multi-task and initiative driven
- Ability to work in a fast-paced environment independently and effectively with minimum supervision
- Strong organisational skills to handle multiple projects with different objectives
- Sharp analytical mind with strong business acumen
- Knowledge of CRM and a good understanding of consumer behavior in the new social world both online and offline is valued
- Digitally Inclined
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