Claims Estimator

1 week ago


Singapore Inchcape Full time

As a member of the Inchcape team, you will play a key part in the success of our hugely diverse global business. We are a team of over 19,000 colleagues across more than 40 countries make up the global Inchcape team. We are always searching for talented and passionate people, with a can-do attitude, to join us and help power Inchcape’s growth.
Our business focuses on four key strategic objectives with our vision to be the ‘**World’s most trusted automotive distributor and retailer**’.
Working with some of the most prestigious brands in the market, and with our enhanced basic salaries and competitive pay plans, this move could be the best move in your career so far

**Responsibilities**:

- Conduct thorough inspections of vehicles to assess the extent of damage and necessary repair arising from the accident.
- Provide accurate repair estimates to customers and insurance companies.
- Source for available parts with reasonable pricing from listed suppliers.
- Calculate repair costs based on parts, labour for panel beating, spray painting with material required for each job.
- Request insurance company to appointed single joint expert (surveyor) to assess vehicle damages physically.
- Submit estimation to insurance company based on insurance company requirement.
- Register insurance claims case via insurance company provided platform.
- Attend to surveyor during physical survey and discuss with surveyor on estimation and related damages.
- Follow up with surveyor and request for repair authorization for Own Damage Claims and Accident Excess.
- Inform workshop coordinator to arrange for repair.
- Re-submit estimation when workshop coordinator found hidden damage parts.
- Assist surveyor to take before paint photo or conduct video re-survey with surveyor.
- Quality check vehicle after repair, before handover vehicle to customers.
- Sorting all purchase invoices and amend estimation before sending it to surveyor for finalization.
- After received surveyor proposal on cost of repair, match invoices and justify labour, spray painting and material cost before accepting the offer.
- After finalization, send billing information to claims admin to issue repair invoice.

**Job Requirement**
- Preferably at least 2 years of relevant work experience in automotive industry.
- Nitec/ Diploma/ Degree in Engineering (preferably automotive-related).
- Posses the ability to assess vehicle damages and vehicle faults.
- Demonstrate the ability to work positively under pressure and meet tight deadlines.
- Display excellent communication and interpersonal skills.
- Possess proficient computer skills to manage claims systems.
- Know insurance claims processes will be added advantage

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.



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