Manager, Lists Assurance

**Job Description**:
Dow Jones Risk & Compliance is a global provider of third-party risk management and regulatory compliance solutions. We deliver data, research tools and services to help our clients meet anti-money laundering, anti-bribery, anti-corruption and economic sanctions regulations and mitigate third-party risk.

We are looking for a Manager to lead our global Lists Assurance team. The team’s primary role is to ensure and promote the quality of output of the research team responsible for the Dow Jones Risk & Compliance Sanctions and Other Official Lists content.

As Manager of the team you will inspire innovation, introduce quality best practices, manage workload distribution and develop relationships across all leadership levels.

You will report to the Director, Quality, Risk & Compliance. You will be based in Singapore or Barcelona.

You Will
- Lead a global team of Quality Analysts in consistently ensuring and promoting the quality of output by the Sanctions and Other Official Lists research team
- Inspire and develop your team to maximize their potential
- Ensure your team understands customer needs and requirements to maintain effective quality processes
- Provide clear, constructive and timely feedback to team members on their performance
- Maintain the big picture perspective as you deal with daily work priorities to help reinforce the tasks that are important and subsequently refocus attention on the broader team/organization goals
- Develop and maintain comprehensive quality metrics and reporting functions
- Effectively communicate with the research team and other internal stakeholders to provide actionable feedback on quality metrics
- Constantly review workflows to implement automation and generate efficiencies
- Coordinate project assignments, provide visibility into project status and mitigate risks to ensure timely delivery
- Drive the development and refinement of research methodologies, quality-assurance, and all other processes
- Work with the Director, Quality, Risk & Compliance on identifying and effectively addressing data quality issues

You Have
- Project management experience and a problem-solving mindset
- Innovative and strategic way of thinking to address complex quality issues
- The ability to handle large and complex data sets in various formats
- Advanced Excel skills including Macros, Pivot Tables, Conditional Formatting, Formulas (arrays, lookups, logical, reference, and text functions)
- Fluency in written and spoken English
- Strong research, editorial and analytical skills
- Strong presentation and communication skills
- The ability to work as part of a team and to work to tight deadlines
- The ability to adapt readily to changing customer expectations (external/internal)

Preferred
- Knowledge of sanctions, counter-terrorism or other regulations
- Experience processing/automating data
- Experience in managing a global team
- Working knowledge of Python / SQL / Google Apps Script to analyze data
- Education to degree level
- Experience of ISAE 3000 assurance processes

Our Benefits
- Comprehensive Insurance Plans
- Retirement Plans
- Employee Referral Program
- Subscription Discounts
- Fitness Reimbursement Program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Business Area: PIB - DATA STRATEGY

Job Category: Quality Management

Union Status:
Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 38312