QA Director

QA Director is the primary QA owner for a product or major service/feature. As a product owner, the QA will be accountable for the end-to-end quality of the entire product. This entails scoping, strategizing and budgeting plans for all aspects of the QA business on the project, performance managing the execution of those plans from pre-production all the way to post-launch activities and acting as the primary communication conduit to all partner teams in terms of QA activities.
- Attend design reviews, create test plans, and ensure that appropriate testing efforts are applied to new games and features.
- Build a strong embedded team of QA Analysts focused on Defect prevention and quality improvement.
- Formulation of a QA framework that can be implemented and managed to ensure consistency across all teams
- Recruit, manage, train and evaluate the performance of the QA personnel.
- Collaborate with partners in development and finance to define schedules and establish QA budgets
- Defining and implementing critical knowledge transfer and communication processes with internal and external teams
- Defining and implementing metrics, reporting mechanisms, and project/test management methodologies
- Collaborate and assist in creating the overall Quality Plan; defining a project budget, forecasting a staffing plan, communication plan and a comprehensive test strategy, including tools, technology, pre-integration and post-integration QA efforts, etc.
- Establish efficient and effective methods of reporting and communicating between Development QA and Test Centre functions
- Formulate strong relationships within the QA teams, external vendors and all development partners
- Career manage QA Project Leads and QA Analysts as assigned
- Continually improve the operational efficiency and effectiveness of the QA effort by assessing current quality assurance practices and incorporating new strategies, including advancing the use of technology, automation, and the development of new test tools.
- Be an internal advocate and spokesperson for all things QA across the product (i.e., game and associated systems, companion apps, websites, servers, etc.). Clearly communicate issues, risks, concerns, and successes to stakeholders.
- Contribute directly to performance evaluation of individuals and teams, compiling objective feedback that is channelled toward both personal and process improvement

**Job Requirements**
- 3 years of managerial experience with at least 2 years managing leads or managers
- 5 years of experience managing complex and multi-disciplined projects
- Demonstrated knowledge of mobile game software development processes, change management, and process improvement
- Previous experience managing the business side of projects (i.e., resourcing, budgeting, etc.)
- Proven record in managing 3rd party vendors; including commercial negotiation in both a consultancy and fixed price environment
- Previous experience managing projects for both short and long iterations; being able to scope different sizes and lengths of a project
- Previous experience managing bug defect solutions & driving the creation of test plans
- Commercial awareness: an understanding of the games industry, especially as it relates to the perception of quality for our games from the media, our consumers, and the public at large
- Previous experience in the use of automation and tools/technology to improve efficiency and increase overall test coverage and effectiveness

**Capabilities**
- Excellent verbal and written communication skills
- Excellent organizational English and people management skills
- Management and leadership skills
- Pro-active, motivated and focused
- Ability to influence and persuade those not directly in your reporting structure.
- Excellent time management skills with a strong ability to prioritize and multi-task across competing demands
- Strategic and forward thinker - able to anticipate key challenges and future needs and develop strategies to address them
- Flexible and dynamic - able to quickly adapt to changing needs of the business.
- Commercial awareness - the ability to view situations from a commercial or business perspective (i.e., understanding both what is best for the product and what is best for the business)