Noc/network Engineer-level 2

3 days ago


Bukit Merah, Singapore Maglancers Inc Full time

**Network Operational engineer(NOC)-Level 2**

Location: Singapore

Job Status: Full-Time

Mode: Onsite

Experience: 4+ Years

Terms: Initially 1 year of the contract.

**Note**:The engineer must have a valid work permit to work in Singapore.
- Remote management and proactive monitoring of the Network Monitoring Tool
- 24*7 NOC support to Large Global clients that have a distributed LAN, WAN setup
- should have knowledge of ITIL standards.
- Level 2 support for Incident Management/ticket resolution
- Creation of MOP/ SOP and planning Change management process
- Performance tuning of network devices and creation of SOP
- Work with Telecommunication Service Providers to resolve escalated circuit problems to resolution.
- Planning and Performing upgrades of network and security devices.
- Work with Hardware/ Software Vendors to resolve problems.
- Train and Mentor team members
- Provide technical inputs for weekly/ monthly customer service review reports.
- Working experience of NOC is highly appreciable.

Pay: $2,000.00 - $5,500.00 per month

Schedule:

- Monday to Friday

**Experience**:

- NOC: 4 years (required)
- ITIL: 1 year (preferred)


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