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Tuition Centre Admin

3 weeks ago

Singapore BENSA ACADEMY (BEDOK) PTE. LTD. Full time

This position is a frontline position. You will be the main coordinator of the tuition centre branch, dealing with parents, students and tutors. The job is dynamic and requires you to have good interpersonal skills. You must be confident and professional when you interact with customers and answer their enquires. A meticulous work style with keen eye to details will be greatly appreciated.

Job Scope

1. Answer enquiries from customers who call or text, or walk-in to the enrichment centre

2. Proactively follow up on sales enquiries with customers who enquire

3. Communicate with tutors, parents and/or students on change of class timing, replacement lessons, and any other situation that may arise

4. Calculate fees, send out invoices, collect payments and issue receipts to parents

5. Purchase of supplies for day-to-day operations

6. Support the teacher in their teaching roles, such as attendance taking and printing of teaching materials

7. Ensure the cleanliness of the centre

8. Ad hoc duties such as scanning/photocopying/printing, record of expenditures, organizing documents or any other job as assigned by the manager

**Requirements**:
1. Willing to learn, humble, with attention to details

2. Skilled in basic office skills (excel, word)

3. Friendly and pleasant disposition to handle parents and enquiries

4. Prior experience in frontline customer service jobs will be a bonus

5. Able to work on one weekend and evening time during weekdays