Client Onboarding Specialist

Singapore
- Operations
- Investment Bank

**Job Reference #**
- 283293BR

**City**
- Singapore

**Job Type**
- Full Time

**Your role**
- We're looking for Client Onboarding Specialist to: -:
- Drive and lead cross-divisionally originated onboarding cases across WM and IB. Advise and explain KYC requirements and handhold the client or client advisor through the onboarding and account opening process.
- Maintain client onboarding tracker and liaise with GFIW Business Manager for effective pipeline management and prioritization of cases. Process EOD controls for request log and exception closure.
- Provide support with document management in connection with onboarding. Review CIP (e.g. AML documents) and Non-CIP (e.g. disclosure pack, T&Cs, consent forms, etc) in accordance with internal and external regulations.
- Responsible for timely reply on client queries and act as a client relationship manager. Facilitate exceptional handling on risk-based approach, and coordinate with Business and FinCrime for signoff.
- Perform background check screening on the client. Make justifications on negative news found for hits clearance and assess other risk factors such as PEP, Sanctions, Vulnerable business, etc.
- Capture and input client static data in IB Onboarding system, which are in sync with document records and evidencing. Comfortable navigating UBS onboarding systems to look for client data, and able to perform data analysis at the account level to understand what the client is entitled to trade.
- Drive and lead the annual HKPI affirmation project. Well versed with CPI requirements and in charge of the remediation outreach project for all existing GFIW clients.
- Think flexibly to propose new ideas and contribute to continuous improvement of processes and services.

**Your team**
- You'll be working in the GFIW Onboarding team in Singapore. We conduct AML KYC/CDD on corporate clients in line with the regulatory requirements and UBS group policies. The scope of work includes liaising with clients, business, and internal stakeholders to ensure that the account can be opened upon completion of KYC. You are at the center of the execution of onboarding requirements and you will act as a business enabler to help UBS generate revenue.

**Your expertise**
- You have:
- Proven experience in client service (ideally in banking). Highly proactive and diligent in follow up and follow through. Client focused, organized at bundling of requests and sensible on turnaround time.
- Broad understanding of KYC/AML and have a general sense of risk awareness. Risk conscious with emphasis on sensitive data sharing.
- A basic understanding of current regulatory requirements, including knowledge of FATCA/Dodd Frank framework.

You are:
- A self-starter who can work well with mínimal supervision
- A skilled written and verbal communicator. Can collaborate well with different functions and have the ability to manage stakeholder expectation.
- A dedicated team player with a can-do attitude and eagerness to learn.
- An effective worker who is able to multi-task and perform under pressure.

**About us**
- UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..
- We have a presence in all major financial centers in more than 50 countries.

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Contact Details**
- UBS Recruiting India

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.