
Accounts Officer
5 days ago
**Accounts Receivable Duties**
**City Ledger**:
- To assess the customer's credit worthiness by research through various available sources and to recommend credit approval or disapproval to the Management.
- Process all Credit Applications, ensuring that clients are notified promptly and professionally.
- In the AR module, set up AR accounts for newly approved credits and ensure creditors’ details are correct at all times.
- Accountable for the accurate processing of all AR accounts.
- Ensure that all Debtors’ invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.
- Check the room rates as reflected in the invoices are in line with the contracted rates accorded to the companies, airlines & agents. Any ad-hoc rates, the head of department has to be aware of the rates given by the sales manager.
- Follow up with Sales & Reservations Department if there is a variance in the room rates charged.
- Assist in dealing promptly with client queries on city ledger account. Answer debtors’ inquiries promptly and effectively.
- Complete a daily summary of all adjustments related to the City Ledger; ensure that it is distributed as necessary and reconciled with a PMS generated report at end of shift.
- Maintain proper filing procedures.
**Credit Cards**:
- Ensure that all credit card transaction are verified for completeness and the accounts formally reconciled on a daily basis.
- Calculate and accurately post credit card commissions.
- Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
- Ensure all guest refund are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.
- To preform monthly credit card payment reconciliation.
- Ensure the operation procedures are in accordance with PCI-DSS compliances.
**Month End**:
- Accurately process all Monthly Statements and mailed promptly.
- Ensure that all Month End reports are printed and forwarded to the Director of Finance to prepare the balance sheet reconciliation.
**Credit Control Duties**
- The credit worthiness of all applicants is formally checked and approval received from Director of Finance.
- Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.
**City Ledger**:
- Ensure all invoices / statement are issued on a timely basis.
- Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.
- Implement effective inquiry response procedure for guests and management.
- Ensure all travel agent commissions are timely processed and paid.
- Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.
- Conduct credit meetings at least once a month.
- Attend Credit Managers Group meetings to remain well informed credit risks.
- Appropriately manage all delinquent accounts, liaising with debt collectors where needed.
- Review and recommend accounts to be written off, providing appropriate documentation.
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