Retail Executive

2 weeks ago


Tiong Bahru, Singapore Our Second Nature Pte Ltd Full time

**Retail Executive**

We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall OSN offline brand experience. You should be someone who understands the brand and embodies our values.

We offer attractive salary packages, benefits and career growth potential.

Responsibilities include:
Retail:

- Execute and oversee day to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries
- Assist in setup and roll out of new stores locally and overseas
- Achieve or exceed sales and customer growth targets
- Ensuring excellent in store customer service and experience
- Assist in execution of all in store activities or campaigns required by the company
- Reporting on a daily/weekly/monthly product and sales performance
- Contribute regularly at internal meetings with team members to optimize store operations, improve workflow and productivity
- Report to Retail manager

Customer service:

- Handle daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
- Contribute regularly to innovation and improvement of workflow between online and offline sales channels
- Inspect returned items and process a store credit refund
- Troubleshoot problems and develop successful solutions
- Ensure excellent customer experience online and offline

**Salary**: From $2,000.00 per month

**Benefits**:

- Employee discount
- Food allowance
- Health insurance
- Professional development

Schedule:

- Day shift
- Holidays
- Late shift
- Weekend availability

COVID-19 considerations:
All customers are required to wear a mask, high-contact surfaces are sanitised regularly

Work Location: In person



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