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Senior Manager

2 weeks ago

Jurong East, Singapore Tripartite Alliance Full time

Senior Manager / Manager, Customer and Case Management
- Tripartite Alliance Limited
- Jurong East
- SGD 3,500 - SGD 7,000
Posted 5 hours ago
Senior Manager / Manager, Customer and Case Management
Tripartite Alliance Limited
Job Description

The incumbent will be part of the Customer and Case Management team with the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP).

**Job responsibilities**:

- Engage, assess and follow up with companies to ensure that their employment practices are fair;
- Maintain SOPs and database mechanism for collating and reporting on case management;
- Undertake various advisory-related reports and projects as required.

**Job requirements**:

- Knowledge of the Employment Act is an advantage;
- Able to multi-task;
- Able to communicate clearly in both writing and verbally;
- Able to handle and mediate sensitive issues calmly, empathetically and professionally;
- Able to relate well to people from all backgrounds;
- Patient and effective problem-solver.

This is a 2-year contract position.
Additional Information

**Career Level**
- Manager
- **Qualification**
- Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree
- **Years of Experience**
- 3 years
- **Job Type**
- Full-Time
- **Job Specializations**
- Admin/Human Resources, Human Resources
-Company Overview

Tripartite Alliance Limited was incorporated in March 2016 and is jointly established and owned by the tripartite partners — Ministry of Manpower (MOM), the National Trades Unions Congress (NTUC) and the Singapore National Employers Federation (SNEF). Under the stewardship of TAL Chairman, Mr Stephen Lee and the Board of Directors, TAL aims to cement the spirit of Singapore Tripartism, bringing together the resources and expertise of the tripartite partners to build progressive workplaces.

TAL currently comprises three agencies:
Together as one tripartite alliance, the three agencies work towards a unified vision of 'Progressive workplaces. Harmonious work relations'.
Additional Company Information

**Registration No.**
- 201606688Z
- **Company Size**
- 201 - 500 Employees
- **Average Processing Time**
- 17 days
- **Industry**
- Others
- **Benefits & Others**
- Regular hours, Mondays - Fridays, Business (e.g. Shirts)