Reinsurance Claims Specialist

2 days ago

Singapore Guy Carpenter Full time

**Reinsurance Claims Specialist**

**What can you expect**:

- Work with reinsurance professionals with experience and technical knowledge within major or commercial lines of business
- Be part of a global business that works with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk
- Gain significant experience of working within a technical capacity for a broker

**What is in it for you?**
- Be part of a reputed and recognized brand in the industry by working with and learning from industry leading experts in the field
- Unprecedented opportunity to meaningfully impact our clients and make a difference
- Access to Employee Resource Groups that provide mentorship and development opportunities

**We will rely on you to**:

- Manage claims for assigned geography/clients - log and process client claim notifications within strict time frame and inform the markets of those losses
- Duties to support client base include transactional processing, follow up and securing reinsurance recoveries, collateral, and timely and accurate system entry of all assigned client activity
- Ensure assigned tasks are actioned accurately and in a timely manner ensuring Service Level Agreements (SLAs) are adhered to
- Promote, build, and maintain relationships with brokers, clients and markets
- Utilize system tools to manage all transactions, ad hoc reporting, payment of funds and management and transactional processes in efficient, regulatory compliant manner
- Promote new process improvement ideas leveraging technology solutions
- Thorough checking of all contract placement for the risk (co-insurers. retro covers, policy cover, T&Cs) and seeking more info from the Client as necessary.
- Review and respond to queries from markets on active losses.
- Verify the cash calls against reports and supporting documents, get markets agreement and process on system to generate and send out invoices to markets
- Chase payments from monthly reports shared by finance, Review claims statistics during renewals, Review outstanding claims statistics sent by markets

**What you need to have**:

- Prior experience working in a technical capacity in reinsurance particularly as claims technician
- Successful management of workload; with ability to manage expectations of clients and brokers
- Ability to engage, influence and negotiate with clients, market contacts and colleagues in a professional manner
- Strong communication skills, both written and verbal
- Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint)

**What makes you stand out**:

- Highly motivated and meticulous
- Strong creative problem-solving and analytical skills
- Able to multi-task and work well under pressure
- Able to work independently as well as within a team
- Prior experience working in a reinsurance broking environment

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