Managing Consultant

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**

Job Description**
Position Summary**:
Visa Consulting and Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams together with the Center of Excellence (COE) team which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions, Acquiring and Issuer Optimization).

As a key, new role within the COE, we are looking for an individual to join us as Manager - Issuer Optimization. Reporting directly to the Issuer Optimization Practice Lead, the role will support and deliver projects across the AP region and will work on consulting engagements for Visa clients in enabling portfolio growth and improved profitability of clients’ consumer card portfolios.

**Key Responsibilities**:
Working with the Issuer Optimization Practice Lead, the Manager will be responsible for significant components of client engagements, and in some cases end to end delivery of client engagements. Typically, this will involve the Manager interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.

Typically, 2-4 months in duration and running in parallel, potential projects could include product design and launch, sales acquisition channel optimization, portfolio management diagnostics, customer lifecycle management, portfolio migrations and loyalty rewards solutions and marketing strategies, development of industry landscape evaluations and best practices.

The Manager will be responsible for supporting Issuer Optimization Practice team in identifying potential consumer issuer clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects.
- Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
- Ensure project engagements remain on track, utilizing governance frameworks and mitigating / resolving complex problems that emerge during engagements
- Prepare project materials including interview guides, data requirements, concepts, frameworks
- Undertake client interviewing, collecting and analyzing inputs such as client information, data, processes, policies, competitive and environmental information
- Conduct industry research, drawing on Visa and partner resources as well as colleagues to identify global best practices and distill insights relevant to the client problem at hand
- Create, develop and maintain service line solutions, contribute to IP creation and standardised VCA offerings
- Continuously build knowledge, surfacing new insights and producing thought leadership pieces that contribute to practice development
- Identify solutions and recommendations that address client objectives and result in performance improvement
- Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
- Recommend approaches to clients, providing guidance and at times physically supporting implementation at the client site
- Collaborate with local client relationship managers /other functional teams to gain insights and support client engagement and execution

**Qualifications**:
Essential specific skill-set and experience required:

- Minimum 6-8 years' relevant experience in consulting, corporate strategy, or business management
- Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor
- Strong team orientation, collaborative, diplomatic, and flexible, able to work effectively in a matrixed organization