Learning & Development Specialist, (Gwi) Ikea

2 days ago

Singapore IKEA Full time

**Company description**
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

**Job description** About the job**
- To develop and deliver a comprehensive development programs to achieve a high degree of customer-centric thinking at all levels.
- Together with Kitchen GWI Project Manager to lead and optimise total kitchen sales by developing commercial competence now & in the future thereby securing a high level of performance in all units & service partners.
- Report to GWI Project Manager and work closely with the project team on the training & development activities in Singapore.

**Your assignment**
- Support GWI Project Manager in the overall training and development plan for GWI Singapore.
- Support GWI Project Manager to implement agreed new Services & Service improvement actions & deliver results through a values-based & collaboration approach - all with high quality.
- Assess, develop, and critique sales & e-commerce trainings, business and leadership development.
- Work towards operational excellence ensuring a great customer shopping experience through workshops, process developments and enhancing working routines as well as other benchmark documents.
- Undertaking the mapping of competence, management competence review and PEDP to draw insights as to the competence requirements within the selling functions.
- Identify new learning methods & approaches as a ‘best-fit’ for the business, cost-consciously.
- Responsible for compiling and maintaining a Services-focused project portfolio and implement it into our running business for both internal and external stakeholders.
- Organise and structure competence development material with easy access for all co-workers.
- Train, facilitate, mentor or coach co-workers in the IKEA Singapore.
- Support the competence development programs & initiatives of other functions as needed.

**Qualification** Your profile**
- Passion for home furnishing, people's life at home, customer service and working in a fast paced, constantly changing retail environment
- Driven to achieve results through people & with development in focus.
- Strong people skills to engage and connect co-workers unleashing their potential.
- Strong collaboration skills to drive cross functional learning, continuous improvements, and operational excellence.
- Relevant knowledge of process development & continuous improvement.
- Strong understanding of the customer and co-worker needs demands and expectations on the markets.
- Well-developed facilitation skills and the ability to develop these skills in others.

**More Information

  • Learning & Development Specialist, (Gwi) Ikea

    2 days ago

    Singapore Ikano-Retail Full time

    Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of...

  • Learning & Development Specialist, (Gwi) Ikea

    2 days ago

    Singapore IKANO PTE LTD Full time

    **About the job** - To develop and deliver a comprehensive development programs to achieve a high degree of customer-centric thinking at all levels. - Together with Kitchen GWI Project Manager to lead and optimise total kitchen sales by developing commercial competence now & in the future thereby securing a high level of performance in all units & service...

  • Ikea Jurong

    3 days ago

    Singapore IKEA Full time

    **Job ID**: REF5859M **Date posted**: 27/02/2025 **Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and...

  • Ikea Alexandra

    2 days ago

    Singapore IKEA Full time

    **Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

  • Ikea Alexandra

    1 week ago

    Singapore IKEA Full time

    **Job ID**: REF5712K **Date posted**: 25/12/2024 **Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and...

  • Sales Development Representative

    5 days ago

    Singapore GWI Full time

    **Location**: Singapore | **Office requirement**:Hybrid | **Employment type**: Permanent | **Seniority level**: Entry level We're looking for a Sales Development Representative to join us here at GWI. Not just any Sales development Representative though. Someone ambitious and genuine, who works best in the midst of a collaborative and forward-thinking team....

  • Ikea Business Sales Associate

    1 week ago

    Singapore IKEA Full time

    **Job ID**: REF5541Q **Date posted**: 03/10/2024 **Company description** IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Singapore is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943. IKEA Singapore creates a better...

  • Ikea Jurong

    2 weeks ago

    Singapore IKEA Full time

    **Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

  • Sales Development Representative

    2 weeks ago

    Singapore GWI Full time

    We're looking for a Sales Development Representative to join us here at GWI. Not just any Sales Development Representative though. Someone ambitious and genuine, who works best in the midst of a collaborative and forward-thinking team. That's because as a GWIer you'll be immersed in the fast-moving world of data tech. We think big to make an impact, we zero...

  • Ikea Sales Support Specialist

    2 weeks ago

    Singapore IKEA Full time

    **Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...