Culinary Executive

1 week ago


Singapore TIFFINLABS SINGAPORE PTE. LTD. Full time

**Description**:TiffinLabs is a global food technology and digital restaurant company headquartered in Singapore.

We develop our own delivery-optimised brands and collaborate with existing restaurants to operationalize various concepts and cuisines through a cloud kitchen near you.

By taking an innovative approach to the creation, operation, and scaling of delivery-first restaurant brands, we can maximise underutilised existing kitchen infrastructure to drive revenue.

Our vision is to become the world’s leading online food company by creating a portfolio of delivery-first, on-demand optimized restaurant brands that fill cuisine, price-point, and occasion selection gaps in major markets.

Our purpose is to positively reshape the way food is produced and transform the in-home dining experience of tomorrow.

This incumbent is accountable for delivering training for all food brands within TiffinLabs that includes new launches, LTO, re-training assessment & conduct quality audit regulary.

**Responsibilities**:

- Conduct training for all new & existing partner; ensures the partners understands the brand standard fully and able to execute
- Conduct re-training for existing partners, as refreshers for all partners
- Schedule partner visits to evaluate their product quality, workflow, suggest improvement plan & follow up.
- Conducts quality & hygiene checks to ensure brand’s & SFA standards are met all the time
- Creates and maintains weekly and monthly training plan, coordinating with Partner Success & Franchise Operation team
- Tracks & follow up on all deviations to ensures they are rectified in time
- Creates SOP and training materials for all brands
- Constantly reviews and improves processes and implement changes
- Be an additional hand during peak season/ hours with self-operated kitchens/partner operated kitchens.
- Be part of R&D of new menu development, working with local & regional suppliers. Collaborate with R&D chef within the region to conduct tasting & implement new menu SOP’s.
- Assist in preparing report for Management’s review
- Other duties as assigned by the head of departments

**Requirements**:

- Diploma/ Certificate in culinary or hospitality management
- 2 - 5 years of experience in culinary/ F&B training field within QSR or casual dining
- Willing to be hand-on person & operational
- You are a learning advocate with an appreciation towards F&B and is experienced in delivering training in corporate or non-corporate environment
- Able to deliver trainings in English and Mandarin
- This role will be required to undergo training at the outlet to understand outlet operation



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