E-commerce Assistant
4 days ago
**Job Requirements**:
- **Customer Support**: Respond promptly and professionally to customer inquiries and messages across e-commerce platforms.
- **Order Processing**: Handle order fulfillment, including order confirmation, shipping arrangements, and tracking updates.
- **Administrative Support**: Perform general administrative tasks, such as maintaining records, preparing reports, and coordinating with internal teams.
- **Product Management**: Assist in updating product listings, inventory checks, and ensuring accurate information on e-commerce platforms.
- **Problem Solving**: Address customer complaints or issues efficiently, escalating to the relevant department if necessary.
- **Communication Skills**: Maintain clear and professional communication with customers, vendors, and team members.
- **Issue Resolution**: Address customer concerns and resolve issues efficiently, escalating when needed.
**Additional Information**:
- Open to both contract and permanent roles, with flexible options to suit preferences.
- Fresh graduates are welcome to apply, with comprehensive on-the-job training provided.
**Requirements**:
- Strong communication and problem-solving skills.
- Attention to detail and ability to handle multiple tasks efficiently.
- Familiarity with e-commerce platforms is a plus but not required. Enthusiasm and willingness to learn are key
Job summaryThis dynamic position offers you the opportunity to directly impact customer satisfaction and business growth.Key selling points
- Comprehensive Training and Career Growth
- Dynamic Work Environment
- Flexible Employment Options
**Job Types**: Full-time, Permanent, Contract, Fresh graduate
Contract length: 12 months
Pay: $2,200.00 - $3,000.00 per month
**Benefits**:
- Employee discount
- Health insurance
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
**Education**:
- Local Polytechnic Diploma (preferred)
**Experience**:
- E-Commerce: 1 year (preferred)
Work Location: In person
Application Deadline: 28/02/2025
Expected Start Date: 01/01/2025
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