Retail Lead

2 weeks ago


Hougang, Singapore CRZtales Full time

**About**

We are a growing retail and e-commerce business, our mission is to inspire creativity and mindfulness by offering a wide range of beautifully crafted crystals for displays, accessories, and DIY projects, empowering you to manifest your dreams.

Our vision is to become a global leader in providing enchanting crystal experiences that empower individuals to manifest their dreams and connect with the beauty of nature. Through quality crystals, innovative designs, and a commitment to customer delight, we aim to be the go-to destination for those seeking inspiration, serenity, and transformative experiences with crystals.

**Responsibilities**:

- **Order Processing**: Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction.
- **Fulfill Customer’s Orders & Customisation Request**:

- **Retail Operation & Customer Service**: Assist with the retail floor on days when the studio is open. This involves sales floor upkeep, cashiering, etc.
- **Handicraft works**: Assist in assembling and crafting unique crystal-related products while ensuring high quality and workmanship for customers.
- **TikTok LIVE Hosting**: Conduct engaging live-selling sessions to showcase products, interact with customers and generate sales.
- **Packing**:Package products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
- **E-commerce Operation Support**: Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
- **Daily Housekeeping Duties**:

- **Other Ad-Hoc Duties as Assigned**

**Job Requirements**
- High initiative and positive attitude, able to work independently and as a team
- Skilled in handicrafts and product assembly
- Basic knowledge computer software and social media platform (Instagram, MS Office, Google Software, Excel) is required
- Experience with TikTok LIVE is a plus
- Crystals knowledge is not necessary but will be beneficial
- Training will be provided
- Must be able to work on Saturdays
- Full time position with 5.5 work days per week

**Benefit**
- Gym and pool use
- Monthly team bonding (eg. bbq night, movie outing, karaoke and pizza etc)
- Annual retreat

Pay: $2,000.00 - $3,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

Expected Start Date: 05/05/2025


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