
Food Services Service Crew
3 days ago
**Location: Punggol Coast Mall**
**Employment Type: Full-Time / Part-Time**
**Experience Level: Entry-Level to Experienced**
**Roles & Responsibilities**
As a Service Crew Member, you’ll be the heartbeat of our front-of-house operations. Your key duties include:
- **Customer Service Excellence**:
- Greet guests warmly and assist with seating
- Take orders accurately and answer menu-related questions
- Ensure guests feel welcome, attended to, and satisfied
- **Order & Payment Handling**:
- Process orders using POS systems
- Handle cash and card transactions securely
- Issue receipts and manage simple billing inquiries
- **Food & Beverage Service**:
- Serve food and drinks promptly and professionally
- Refill beverages and attend to guest requests during meals
- Clear tables and reset for the next guests
- **Cleanliness & Setup**:
- Maintain cleanliness of dining and service areas
- Set up tables, utensils, and condiments before service
- Assist in closing duties like sweeping, wiping, and restocking
- **Team Collaboration**:
- Communicate effectively with kitchen and fellow crew
- Support teammates during peak hours
- Attend briefings and follow service protocols
**What We’re Looking For**
- Friendly, energetic, and customer-focused attitude
- Ability to multitask and stay calm under pressure
- Basic communication skills in English (additional languages a plus)
- Prior experience in F&B or hospitality is a bonus—but not required
- Willingness to work shifts, weekends, and public holidays
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