Junior) Client Relationship Associate
1 week ago
Serve as the first point of contact for clients, addressing their inquiries and issues.
- Ensure smooth onboarding of new clients and assist with initial setups.
- Maintain ongoing communication with clients to foster positive relationships.
- Work closely with the client services team to support clients’ needs.
- Provide administrative support to the client relationship management team.
- Monitor client satisfaction and address concerns proactively to ensure retention.
**Requirements**:
- Minimum education is a local polytechnic diploma.
- Strong communication skills, both verbal and written.
- Ability to build relationships with clients and handle sensitive conversations.
- Prior customer service or client-facing experience is a plus.
- Proficient in MS Office and CRM systems.
- Ability to multitask and manage client requests effectively.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: $3,100.00 - $5,000.00 per month
**Benefits**:
- Additional leave
- Employee discount
- Flexible schedule
- Health insurance
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
Work Location: In person
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