Manager, Restaurant Technology, Apac

2 days ago


Singapore Restaurant Brands International Full time

**About Restaurant Brands International**:
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with more than $35 billion in annual system-wide sales and over 28,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with more than $35 billion in annual system-wide sales and over 28,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

This position sits within the International Ops structure, which is responsible for all strategic Ops projects for all RBI brands across its international regions (EMEA, APAC, & LAC). Within this structure, the position reports into the Equipment, Tech, & Restaurant Design function. The type of projects will vary but tend to be of medium
- to long-term focus, on one or more of these areas: franchisee profitability, restaurant efficiency, and guest experiences.

This position interacts with a wide range of individuals and teams including but not limited to restaurant team members, multi-unit managers, restaurant owners, equipment manufacturers, internal cross functional teams such as regional ops, tech, marketing, supply chain, development and the leadership team.

**Responsibilities**:

- Improves guest experiences, restaurant efficiency and franchisee profitability globally on a team responsible for sourcing, developing, testing, and step-change improvements of restaurant technologies for the system worldwide.
- Analyzes current restaurant operations, equipment, & systems performance for improvement opportunities.
- Develops field operations tests for theories and conclusions arising from the data feedback on current operations, equipment, & systems.
- Defines restaurant of the future models leveraging on guests' insights, industry trends, and latest technologies.
- Transforms internal & external voices of customers into solutions critical-to-quality's and executable project plans.
- Tracks, evaluates, and capitalizes on the latest technologies on improving the restaurant guest and team member experiences.
- Drives the development and execution of roadmaps for digital transformation of restaurants in partnership with various internal & external stakeholders.
- Develops business case and ROI models for rollout of new and novel equipment & systems throughout the regions.
- Creates and manages global relationships with key equipment & systems partners.
- Advocates for our guests and restaurant crews experiences and the success of our franchisees.

**Qualifications**:

- Master's Degree in Engineering (software, electrical, systems, mechatronics, mechanical, or similar)
- 2 to 4 years of prior work experience in engineering and engineering management in the food service or any manufacturing industry
- 2 to 4 years of prior work experience involving technical project management, continuous improvements, change management, digital transformation, product development (prototyping, testing, commercializing, etc.), and suppliers management
- Desired skills / experiences: lean transformation, artificial intelligence, computer vision, software systems, systems integrations, IoT & connected kitchen
- Prior experience working in start-ups / scale-ups
- Prior experience working in food service, retail, or hospitality is highly desirable
- Strong commercial acumen, bias for action, results-driven, and methodical.
- Strong interests in new technologies and improved ways of working.
- Project related travel for approximately 4 cumulative weeks per year

**Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.



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