Lead Site Reliability Engineer, Ai/ml Platform

1 week ago

Singapore JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a **Lead Site Reliability Engineer** at JPMorgan Chase within the Chief Technology Office, AI/ML Technology team, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.

**Job responsibilities**
- Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
- Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
- Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
- Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
- Documents and shares knowledge within your organization via internal forums and communities of practice
- Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
- Supports adoption of site reliability engineering best practices within your team

**Required qualifications, capabilities, and skills**
- Bachelor’s Degree in Computer Science / Information Systems / Engineering or related disciplines
- Minimally 5 years of site reliability engineering or related experience
- Fluency in at least one programming language such as (e.g., Python, Java Spring Boot,.Net, etc.)
- Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
- Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
- Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
- Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
- Experience with troubleshooting common networking technologies and issues
- Ability to identify and solve problems related to complex data structures and algorithms
- Ability to expand and collaborate across different levels and stakeholder groups
- Strong AWS and Python skills needed

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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