Crew & Boarding Agent

4 days ago

Clementi, Singapore Panwood Full time

COMPANY DESCRIPTION
Panwood Engineering Pte Ltd is a leading service provider to the International shipping community. Operating since year 1987, we have grown to become a leading shipping agency and is one of the most recognized shipping agents in Singapore

DESIGNATION : [Panwood] Crew & Boarding Agent (Korean Speaking)

RESPONSIBILITIES
**Crew Change Duties**:

- Facilitating sign-on/off procedures and handling visa requirements
- Arranging air and sea travel ticketing and accommodation
- Organizing airport meet-ups and land transfers
- Managing launch boat services and port transfers
- Coordinating medical checkups for crew members

**Port Logistics and Procurement**:

- Managing customs clearance for ship spares (including tax exemptions)
- Coordinating supply boat services and delivery arrangements
- Managing all ship requirements within or beyond port limits (specifically in Singapore)
- Arranging fresh water supply and disposal of various categories of garbage
- Overseeing crew sign-on and sign-off procedures in compliance with the latest Maritime and Port Authority of Singapore (MPA) regulations
- Coordinating with relevant authorities, agents, and internal teams to facilitate seamless crew changes
- Verifying and consolidating personal details, documentation, and certifications, ensuring online authentication where required

**Boarding Duties**:

- Assisting with loading supplies from small boats onto large customer vessels, which requires personal boarding

QUALIFICATIONS
- **5.5-day work week** but expected to be **on-call 24/7** (boarding duty allowance provided)
- **Strong communication skills**, ability to work under pressure, be independent, mature, and a team player

OTHER INFORMATION
- **Seasonal bonus** (starting from the 2nd year)
- **Year-end 13th-month bonus** (starting from the 2nd year)
- **Salary**: 2-month probation at **SGD 3000**, then increased to **SGD 3600** after probation

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