Specialist, Content Operations

13 hours ago


Singapore Rakuten Full time

Job Description:
Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere

Based in Singapore, reporting to Content Operations Manager, this Specialist, Content Operations role will be supporting the team on the execution of content lifecycle management.

**Responsibilities**:
- Work with internal team and content partners to execute optimal strategy for content lifecycle management- Support the growth of Chinese contents on Viki including:
- Communicate with content partners and internal stakeholders to launch content- Preparation works to release the contents on Viki- Manage master assets and metadata- Monitor content launches and fix content related issues that impact viewing experience e.g. delay, metadata, display issue, flag, etc.

**Requirements**:
- Bachelor’s Degree. Film related discipline will be a plus- 1-3 years of work experience, but fresh graduates are welcome to apply- Fluent in English and Chinese, to communicate with our content providers- Experience in video editing tools e.g. Adobe Premiere, Final Cut, etc is a must- Familiarity with media format, codec is a plus- Familiarity with subtitling tools is a plus- Ability to adapt to constant change and ambiguous situations and be able to work with tight timelines- Familiarity with Chinese dramas/contents are a plus
- Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged. #LI-DNI_



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