Robotics Field Engineer

2 weeks ago

Singapore OTSAW Digital Pte Ltd Full time

**OTSAW Digital Pte Ltd****:

- Posted 3 months ago**JOB DESCRIPTION**

Professional in charge of servicing and repairing the OTSAW Products including but not limited to Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)

**ROLES AND RESPONSIBILITIES**
- Servicing of OTSAW Products from assessment to maintenance and testing
- Attending to Tier 2 technical issues including but not limited to the minor hardware and software issues via remote or on-site support
- Attending to Tier 1 technical issues including but not limited to the product functionality issues via remote or on-site support
- Taking charge of the designated site in terms of understanding the Field Operations activities and requirements
- Coordinating with the Site Personnel in addressing the escalated issues
- Executing other related tasks on behalf of Robotics Field Operations Team whenever necessary
- Exercising flexibility at work such as to travel locally and overseas on short notice
- Performing designated field operations tasks according to the official workflow and procedure
- Providing useful feedback and idea to the Robotics Field Manager in improving quality of work and procedures
- Working closely with Robotics Field Manager in meeting the team’s KPI

**SKILLS AND QUALIFICATIONS**
- Bachelor’s or Associate’s degree in Mechanical/Electrical/Computer Engineering or other related fields
- Relevant certificate or license will be an added advantage
- Proven work experience as Robotics Field Engineer or similar role
- Knowledge and experience in Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV) will be an added advantage
- Hands on experience in mechanical/electrical hardware troubleshooting and repair
- Ability to read and interpret mechanical / electrical prints and other related technical documentation
- Strong working knowledge of equipment, tools and components used in the industry
- Meticulous, organized and able to keep tight timelines with good communication and customer service skills
- Comfortable travelling locally and overseas on a short notice
- Ability to work independently and remain professional under pressure
- Possessing a valid driving license will be an added advantage
- Physical fitness to lift heavy equipment and work in confined spaces

**Job Features**:

- Qualification- Bachelor Degree- Years of Experience- 1- Job Type- Full Time- Job Specializations- Operations

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