Temporary Programme Operations Assistant, Scale-global

2 weeks ago

Singapore School of Continuing And Lifelong Education Full time

**Posting Start Date**:07/03/2025

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

**About the Role**

Reporting to the Head (Programme Delivery), the incumbent is mainly recruited to support the NUS Youth Open Enrolment programme and other youth programmes. They will assist in a wide range of programme operations and marketing-related administrative duties that need to be executed in an effective and efficient manner to support the smooth functioning of the unit.

This role is offered on a 6-month fixed-term contract basis.

**Key Duties & Responsibilities**:

- Update mailing lists and respond to EDM and other B2C marketing activities.
- Assist applicants in the registration process through SCALE Online Registration System.
- Assist in managing registration list and provide weekly updates to stakeholders on registration status.
- Administrative support for programme planning and events management.
- Technical support for SCALE Online Registration System related activities.
- Assist in the running of operations for winter/summer programmes and events.
- Assist in market research for various markets e.g. market sensing, competitive analysis, etc.
- Assist in other ad hoc projects, assigned by supervisor/HOD.

**Requirements**:
**Academic & Professional Certification**
- Polytechnic Diploma or equivalent preferred.

**Experience & Attributes**
- Preferably 1-2 years of related working experience.
- Good verbal & written communication and interpersonal skills with a positive work attitude.
- Excellent coordination and organization skills, with a customer-centric mindset.
- Self-motivated individual with a proactive mindset while handling the tasks assigned.
- Strong team player who is meticulous, resourceful, resilient and thrives in a fast-paced, results-oriented and ambiguous work environment.
- Basic Excel and computer literacy.
- Keen to learn new systems.

**More Information**

Location: Kent Ridge Campus

Organization: School of Continuing And Lifelong Education

Department : Scale-Global

Employee Referral Eligible: No

Job requisition ID : 28083

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