Waiter / Waitress

4 days ago

Singapore SHIN GI TAI PTE. LTD. Full time

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our guests. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. You need to be able to work in a fast-pace but calm environment.

We are looking for a team player and be able to effectively communicate with our bar and ki tchen Staff to make sure orders are accurate and delivered promptly. You will be required working in during weekends and holidays.

**Responsibilities**:

- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, flatware and glasses
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software and order slips
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments.
- Carry dirty plates, glasses and flatware to kitchen for cleaning
- Meet with bar and restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests

Requirements and skills:

- No experience required. Training will be provided.
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit

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