Supervisor, Foh Ops Venues

4 days ago

Singapore Marina Bay Sands Full time

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE

Be part of our diverse and inclusive team.

Job Responsibilities
- Supervise all front of house operations at the various event venues.
- Coordinate FOH requirements with security, cleaning, food & beverage, and merchandising teams to ensure a unified event experience.
- Oversee and support ushers, ticket checkers, cloakroom, and usher supervisors during events.
- Enforce and uphold exemplary customer service standards across all guest touchpoints.
- Liaise effectively with internal stakeholders, external clients, promoters, and artiste teams for event coordination.
- Monitor patron access control systems and assist with the configuration and operation of scanning devices for various events.
- Conduct regular performance audits and assist in usher training to improve service levels.
- Assist with onboarding, scheduling, and managing casual, including accurate payroll submissions.
- Provide support in artiste/ VIP experiences and coordinate their logistics, riders, access and movement, ensuring privacy and professionalism.
- Deliver service recovery and handle guest feedback or complaints promptly and courteously.
- Other duties as directed by the Management.

Job Requirements

Experience
- Minimum 12 months of experience in a similar FOH supervisory or senior guest facing role.
- Experience in events, theatre, or entertainment venue operations is preferred.

Competency
- Strong leadership and team coordination skills.
- Passionate about hospitality and service excellence.
- Excellent communication and interpersonal skills.
- Highly organized with the ability to multitask in high-pressure environments.
- Proficient in Microsoft Word and Excel.
- Flexible to work varying shifts including evenings, weekends, and public holidays.
- Maintains composure, professionalism, and discretion at all times especially when interacting with artistes, VIPs, or clients.

Education & Certification
- GCE ‘O’/‘A’ Levels, Higher NITEC, Diploma, or equivalent.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

  • Senior Venue Executive, Office of Venue Management

    2 weeks ago

    Singapore SOTA Full time

    Reporting to the Senior Manager, this individual will embark on various strategies to achieve venue sales targets and covering of operation duties at the performance venues. A personable, detailedoriented, dynamic & adaptable individual who meets deadlines and has strong administrative and operational skills is likely to succeed in this versatile and...

  • Supervisor Foh

    6 days ago

    Singapore LE CLOS PTE. LTD. Full time

    **Job Overview**: Le Clos is seeking an experienced and passionate FOH Supervisor to lead and elevate daily service operations. You will oversee floor service, support team training, ensure guest experiences, and uphold Le Clos standards of excellence in hospitality and wine service. **Key Responsibilities**: - Lead FOH operations during service hours,...

  • Executive Officer, Venues

    2 weeks ago

    Singapore GMP Group Full time

    **Roles and Responsibilities**: - Function as the POC for Front-of-House (FOH) matters, Usher Deployment, and Permanent Exhibition’s daily FOH operations - Facilitate the venue hire process by attending production meetings with hirers and partners to finalise all FOH requirements - Ensure compliance by hirers and partners with the Centre’s terms and...

  • Production Coordinator, Office of Venue Management

    1 week ago

    Singapore SINGAPORE ARTS SCHOOL LTD. Full time

    **Major Job Responsibilities - Liaise with hirers and work with Venue Sales, Technical and Front-of-House teams to deliver all aspects of production needs - Support the Venue Sales Team in ensuring hirers' needs are met - Attend site meetings with Venue Sales personnel, generate production cost estimates for hirers and meeting notes for OVM team - Act as...

  • Hostess, Foh Supervisor, Asst Manager, Commis Chef, Cdp, Junior Sous Chef

    2 weeks ago

    Singapore META HOLDINGS PTE. LTD. Full time

    1 Michelin Star Indian restaurant is hiring with numerous positions available. Hostess, FOH Supervisor, Asst Manager, Commis Chef, CDP, Junior SousChef. Fine Dining experience preferred but not necessary. Any level of experience will be considered for the right level of position.

  • F&b Foh Supervisor

    2 weeks ago

    Singapore BONCHON SINGAPORE PTE. LTD. Full time

    Prepare restaurant for dinning service / Assist outlet in charge This includes setting up tables and ensuring general cleanliness of the restaurant. - Ensure table setting are all in order / Table Arrangement / Reservation for the day / ITEM 86 - Ensuring that table decorations are fresh and comply with agreed standards - Ensuring that side Station are...

  • Venue Manager

    6 days ago

    Singapore 1939 PRIVATE LIMITED Full time

    We are seeking an exceptional and highly experienced **Venue Manager**to oversee the complete operational success of 1939. This pivotal leadership role is ideal for a seasoned hospitality professional ready to manage a complex, multi-concept F&B environment spanning four distinct floors. You will be instrumental in ensuring seamless operations, driving...

  • Restaurant Supervisor- Foh

    1 week ago

    Singapore A DREAMWORKS COMPANY PTE. LTD. Full time

    **Now Hiring: Guest Experience Floor Lead - Join Our Front-of-House Leadership Team** **What You’ll Be Taking Charge Of**: - **Set the Tone**:Greet guests warmly and make their first impression count - **Keep Operations Smooth**:Oversee daily FOH flow, manage waitlists, and coordinate seating - **Lead by Example**:Motivate and guide your service crew to...

  • Hostess, FOH Supervisor, Asst Manager, Commis Chef, CDP, Junior Sous Chef

    4 weeks ago

    Singapore META HOLDINGS PTE. LTD. Full time

    Roles & Responsibilities1 Michelin Star Indian restaurant is hiring with numerous positions available.Hostess, FOH Supervisor, Asst Manager, Commis Chef, CDP, Junior SousChef.Fine Dining experience preferred but not necessary. Any level of experience will be considered for the right level of position.Please email hr@thevar.sg for more information.Tell...

  • Customer Service Officer

    1 week ago

    Singapore ARTS HOUSE LTD. Full time

    3 years exp **Roles & Responsibilities** **Job Purpose** Assist Front-of-House (FOH) management in providing customer service at any AHL venues and running FOH services to all customers within corporate guidelines and image with the objective of providing service standards that will position us as a world leader **Responsibilities** - Provide quality...