Credit Ops Analyst

2 weeks ago

Singapore Trust Bank Full time

Trust is the first of a new breed of banks in Singapore - digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As a **Credit Ops Analyst** you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

**The Role Responsibility**:

- Perform necessary verification required for credit decisioning.
- Working closely with Policy and vendor on delivering the policy changes in the credit decisioning systems.
- Support on test planning and test execution for any credit policy changes or new product or new program introduction.
- Working with product/marketing/sales/IT/Lending Operations on new programs/products/systems to ensure smooth implementation.
- Co-supervision and training of new/existing staff on new products and guidelines under the purview of credit evaluation.
- Actively engage the teams in regular discussions to drive operational efficiency and knowledge sharing.
- Maintain an open channel of communication with other stakeholders particularly sales channels, product/ process, policy/risk and operations teams to address any issues.

Compliance
- Ensure compliance with the standards and regulatory requirements, including those pertaining to Money Laundering and KYC.
- Participate in and/or support the Bank's effort in combating money-laundering activities.

Key Stakeholders
- Head of Core Operations
- Functional Partners including T&I, Risk, Compliance, HR, Finance, Legal, Audit, etc.
- Relevant outsourcing teams.

**Role Specific Technical Competencies**:
Skill

Target proficiency level

Written and Verbal Communication

Core

Stakeholder Management

Core

MS Office

Excellent
- 1 year of experience in credit initiation process for retail products (unsecured) in financial services.
- Fresh graduates welcome to apply.
- Working and / or practical Knowledge on credit decision system is a must.
- Robust written and verbal communication skills.
- Strong stakeholder management skills.
- Excellent knowledge of MS Office - Microsoft PowerPoint, Word, and Excel a must.

**Come as you are** Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that's what we care about. So come as you are.

**Trust is an equal opportunity employer. We prohibit discrimination and harassment of any kind.** We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trust are based on business needs, job requirements and individual qualifications, without regard to age, gender, physical ability, race, religion or belief, family or parental status, sexuality, or any other status protected by laws or regulations. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.

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