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Manager, Brand

2 weeks ago

Singapore Constellar Venues Pte Ltd Full time

COMPANY DESCRIPTION

**Who we are**

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

**What its like to work here**

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

DESIGNATION : Manager, Brand & Customer Experience

RESPONSIBILITIES
- Responsible for the planning, development, and implementation of company owned sales online platform.
- Collaborate with internal and external stakeholders, partners and vendors for the operations of the E-Commerce platform web development, order fulfilment, pricing management.
- Working with fulfilment teams to ensure seamless customer experience and ensuring smooth operational flow.
- Management of marketing platforms such as Adobe Experience Manager and Salesforce Marketing Cloud.
- Collaborate with marketing team to create marketing strategy that increases sales by driving more traffic and conversion via online channels.
- Build personalisation strategies to enhance customer loyalty and retention.
- Working with marketing team and media agency to develop impactful campaigns, including tracking, monitoring, and evaluating campaign performance by using data-driven insights.

QUALIFICATIONS
- At least 5 - 8 years of working experience in E-Commerce Channel Management, Marketing or other related experience.
- Hands-on experience with Adobe Experience Manager and Adobe Commerce (Magento).
- Preferable if familiar with Salesforce & Ungerboeck and/or other similar CRM and Event and Venue Management software.
- Strong MarTech and E-Commerce marketing capabilities such as proficiency in Adobe, SEO would be preferred.
- Strong analytical skills and data-driven mindset, ROI driven.
- Strong project management skills and ability to manage deadlines.
- Location: Expo