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Operations Systems Engineer

2 weeks ago

Singapore Digital Realty Full time

**Position Title**: Operations System Engineer

**Location**:Singapore

**Your role**

You will make a strong impact as you support and drive systems improvement within Global Operations - partnering with IT and other departments - gathering input from Operations leadership and site personnel to frame out solutions and then manage implementation and support.

Your focus will be to work with Operations Management, Systems Leadership and IT to lead technology improvements in all areas of data center operations, with specific focus on directing improvements and supporting daily management of our Building Management Systems (BMS), Data Center Infrastructure Management (DCIM) systems, Electrical Power Monitoring Systems (EPMS), and Alarm Management Systems

**What you’ll do**
- Identifying opportunities to improve systems and optimize processes to solve problems.
- Coordinating solutions with IT, external consultants, vendors and end-users to develop and implement improvements and solutions to drive efficiency and performance reporting.
- Managing daily system issues and troubleshooting problems when necessary
- Manage the day-to-day operational aspects of the company’s BMS, DCIM, and Alarm Monitoring systems - supporting ongoing maintenance, troubleshooting, root cause analysis and post-event customer support
- Be a point of escalation and provide guidance and direction to the site teams during incidents/events affecting site operation and implement new standards to reduce incidents.

**What you’ll need**
- Bachelor’s degree in computer science, engineering or other related field
- 5+ Years of experience and a track record partnering with multiple organizations & vendors to deliver integrate and manage quality BMS, DCIM, EPMS and other operational systems within a data center or mission critical environment
- Proven knowledge of building environmental controls and alarm systems, including familiarity with BMS system from Schneider Electric, Automated Logic, Tridium, Siemens or Honeywell
- Proven knowledge in Data Center Infrastructure Management (DCIM) systems and principles as well as Energy Management systems
- Demonstrated knowledge in design and operation of critical MEP infrastructure, including multiple types of Uninterruptible Power Systems, Emergency Power Systems, water-cooled and air-cooled air conditioning systems, and critical data center electrical and mechanical distribution systems.
- Ability to analyze cyber security threats and determine their possible impact on the company’s installed systems
- You will need to be willing and able to travel, although, we don't anticipate you will travel more than 30 - 40% of the time.

**A bit about us**

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 290 facilities in 50 metros across 26 countries and six continents.

**A bit about our Digital team**

Our** **IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it’s a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.

**What we can offer you**

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

**Notes**:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of ra