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Despatching and Receiving Clerk
2 weeks ago
1) Coordinate with all existing customer’s on their daily volume requirements.
2) Communicate and handle customer enquiry as well as order placement through phone calls and WhatsApp text messages.
3) Schedule the delivery of orders being placed by the customers through logistics planning to ensure delivery is made within the promised time-frame.
4) To manage the fleets as in the availability of drivers and tankers on daily basis.
5) To monitor the movement of tankers and their activity through GPS system and through phone calls if required to.
6) Schedule orders being placed for the day to ensure on time delivery.
7) To keep the customer informed on the status of their order.
8) Follow up and monitor the delivery through the GPS system and phone call if required to ensure the load arrives customer site on time without any delay.
9) To be able to operate dispatch ERP system and plant operating system to dispatch the correct product into the correct tanker.
10) To collect, compile, consolidate and submit the hardcopies of the signed and stamped DN’s to POD officer.
11) To be able to generate and upkeep the daily dispatch and delivery related reports and documents without data entry errors.
12) To ensure drivers comply with our in-house rules and regulation.
13) To report to the supervisor and respective transporter on those drivers that does not comply with the SOP and in-house rules.
14) Monitor driver compliance while loading cement and driving within our premises and act accordingly.
15) Prepare daily dispatch out volume reports and tally them with the system.
16) To take up any ad-hoc task being assigned by immediate supervisor from time to time. This includes shipment receiving.