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Production Specialist

2 weeks ago

Singapore Career Edge Asia Pte Ltd Full time

$4500+ AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location: Central

**Responsibilities**
- Responds to support cases/chats/phone calls from users of supported product(s)
- Organizes, updates, and maintains documentation of processes supporting Core Products
- Works with other product/portfolio specialists to actively improve messaging consistency and efficiency of resolution
- Responsible for technology on-boarding for new hires and off-boarding for terminated employees
- Solving customer problem by answering their enquiries
- Prepare reports as required by management
- Documents case resolution and leverages existing documentation to ensure a consistent experience for end users
- Completes any and all other duties and tasks as assigned

**Requirements**:

- Minimum Diploma qualification.
- Minimum 2 years of relevant experience.
- Intermediate Knowledge of Microsoft office (Word, Excel, Outlook)
- Knowledge of Azure devOps, ServiceNow, and CRM is preferred

**Please connect us via LinkedIn as follows for efficient messaging**:
**Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert**

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

**More Information**:

- **Salary Offer **$3000-$4500