Retail and Operation Assistant

5 days ago

Singapore HAPPY TOGETHER PTE. LTD. Full time

**Position**:Retail & Operations Assistant (Academy Support)

**Location**:Orchard Central

**Work Hours**:Retail Shifts (Including Weekends), 1 Weekend Off Per Month

We are looking for a proactive, service-oriented team member to join our Academy at Orchard Central. This role blends front-of-house retail operations with back-end administrative and learning support. You’ll play a key part in ensuring our learners enjoy a smooth, welcoming, and organized experience—from enrollment to in-class support.

**Key Responsibilities**

**1. Retail & Reception Operations**

Welcome and attend to walk-in customers, learners, and visitors in a warm and professional manner.

Manage daily opening and closing of the academy studio.

**2. Learning Environment & Classroom Setup**

Ensure classrooms are prepared and equipped daily, including furniture arrangement and learning material setup.

Support instructors with materials and equipment before and during class.

Maintain a clean, organized, and safe learning space.

**3. Learner Support & Course Enrollments**

Provide course information, clarify prerequisites, and assist with administrative documentation.

Take attendance and support day-of-class logistics.

**4. Studio Upkeep & Merchandising**

Maintain cleanliness and presentation of product displays and classroom shelves.

Refill, organize, and label supplies for courses and hands-on workshops.

Assist with the setup of visual merchandising and marketing collaterals.

**5. Inventory & Stock Management**

Track inventory levels for course materials and retail products.

Alert the team on low stock items and support monthly stock-taking routines.

**6. General Administrative Support**

Assist in filing, data entry, document preparation, and backend coordination with trainers and internal teams.

Support small-scale studio events, trial sessions, and in-store promotions.

**Who We’re Looking For**

Detail-oriented with excellent organizational abilities.

Prior experience in retail, customer service, or education support is an advantage.

**Working Arrangement**

This is a full-time retail-based role on a 5-day workweek.

Rotational schedule includes evening and weekend shifts aligned with class timings.

One weekend off per month is provided.

If you enjoy a hands-on, customer-facing role in a creative learning environment and are passionate about helping others, we’d love to hear from you

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