Service Captain The Coconut Club, Beach Road

3 days ago

Singapore THE COCONUT CLUB PTE. LTD. Full time

The Coconut Club was born out of the desire to bring people together over the most satisfying Nasi Lemak possible. It has become an iconic place to gather over plates of delicious fried chicken, grilled fish and a variety of sharing plates such as our Homemade Otah, Terung Assam Manis and Iga Bakar. Our meal bundles are specifically designed for sharing - each set offers a little something for everyone.

We are looking for a passionate, service-driven individual to fill the role of Captain for our establishments. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. The role also requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an awesome experience that leaves them yearning for more.

You’ll be in-charge of:

- Building and maintaining relationships with guests
- Order taking & menu description
- Up-selling products based on your extensive product knowledge
- Ensuring guest satisfaction by being proactive in service operations
- Improving procedures and systems

What we’re looking for:

- Individuals who are driven and organised
- Individuals who are well groomed and possesses good communication skills
- Team players
- Positive learning attitude and a passion in customer service

What can you expect:

- 5 day work week
- Join a dynamic, young and fun loving service team
- Amazing daily views of Singapore's most idyllic stretch of beach
- Excellent team culture and a defined career growth plan to develop yourself

**Benefits**:

- Monthly Sales Incentive
- Employee Dining Discounts across the Group
- Medical and Insurance Coverage
- Celebrating Milestones

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