Senior / Manager, Business Analyst

2 weeks ago


Clarke Quay, Singapore National Volunteer & Philanthropy Centre Full time

**Overall Job Objectives**:
NVPC operates a national trusted platform for matching donors and volunteers to registered charities in Singapore. In light of a significant technology uplift in progress to fully modernize its current IT landscape, NVPC’s Digital Innovation team is now expanding. We are looking for a passionate, purpose-driven individual possessing the right mindset & aptitude to create impact to serve the community and societal needs at a national level.

As a Business Analyst with the Digital Innovation team, you will determine business requirements and translate them into user-centric stories for stakeholder alignment and development.

You will be working in a multi-stakeholder environment (internal users, vendors and multi-government agencies as well as key partners), and must be comfortable working independently or collaboratively with analysts, designers, developers and various stakeholders to coordinate, conceptualize, plan, execute, track product releases and contribute actively to team goals. Being able to communicate complex business insights in a clear and concise manner is a must.

**Core Duties And Responsibilities**:
Requirements Elicitation and Analysis
- Work with both internal and external stakeholders to identify, gather and verify user requirements as user stories for user alignment and development.
- Create detailed requirement specifications, use cases, and user stories.
- Validate and verify requirements with stakeholders to ensure accuracy and completeness.

Solution Design and Implementation
- Work with development team and stakeholders to establish delivery timeline, key milestones, resource needs, monitor delivery progress, including acceptance of UAT.
- Analyse and support the design of technical solutions to enable integration with other systems
- Develop product roadmaps for the intended product(s).
- Monitoring deliverables and ensuring timely completion of projects.

Process Analysis and Improvement
- Provide support for existing operations, including support and maintenance for existing systems, incident management, service requests and fulfillment of change requests.
- Work with stakeholders to design and document new, streamlined processes.

**Key Deliverables**:
**Requirements**:

- Possess at least a Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in Computer Science / Information Technology, Engineering or equivalent.
- Minimum 4 years relevant working experience as a Business Analyst, with at least 1 year of digital product development experience, preferably on platforms.
- Experience in managing products and ensuring its growth in accordance to internal and external demands and trends.
- Highly motivated in problem-solving with strong investigative skills.
- Effective self-starter who excels in a fast-paced, multi-vendor environment
- Strong written and verbal communication skills, with a track record of managing business stakeholders, partners and external vendors.
- Familiarity with SQL syntax and Java programming concepts.
- Understanding of UI/UX concepts is a plus.
- Experience in HTML, CSS and Javascript for rapid prototyping is a plus.
- Experience in the entire Software Delivery Lifecycle process (SDLC), and understanding of the ITSM framework and processes is advantageous, along with familiarity with DevOps tools such as Jira, Confluence (or equivalent).

**Job Category**:Digital Innovation

**Job Type**:Permanent / Contract



  • Raffles Quay, Singapore Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Raffles Quay, Singapore Upskills Consultancy Services Full time

    Kickstart your career as a Business Analyst Intern to be based in Singapore! Join our team, gain hands-on experience in data analysis and problem-solving, and contribute to driving innovation in Capital Markets. Our tailored learning program will accelerate your growth. WHO IS UPSKILLS? Upskills provides expert financial software consulting for investment...


  • Clarke Quay, Singapore National Volunteer & Philanthropy Centre Full time

    **Job Overview**: **Core Duties And Responsibilities**: - Support the development, overall project management and communication of an accessible national framework. Companies can use the framework to guide themselves and benchmark against peers to keep track of their efforts to do good and measure the impact on the business. - Lead engagements and project...


  • Clarke Quay, Singapore National Volunteer & Philanthropy Centre Full time

    **Job Overview** The Center for Non-Profit Leadership (CNPL) is the leadership consulting arm of NVPC that advocates planned leadership and nurtures leadership capability for the non-profit sector. It adopts an eco-system approach and supports the Charity Council/Unit to achieve a well-governed and thriving charity sector with strong public support. One of...


  • Clarke Quay, Singapore National Volunteer & Philanthropy Centre Full time

    **Job Overview** As part of stewarding the City of Good vision for Singapore, Company of Good connects organisations to do good strategically, sustainably and impactfully. Through its initiatives, like-minded organisations can learn, network and collaborate for good. This role will focus on planning and organising events to support Company of Good...


  • Raffles Quay, Singapore TikTok Pte. Ltd. Full time

    TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for...


  • Clarke Quay, Singapore National Volunteer & Philanthropy Centre Full time

    **Core Duties And Responsibilities** Business Partner/ Recruitment - Work with Leadership Team to align their people strategy with their respective team strategy - Provide trusted advice and guidance to Directors to deliver value-added HR solutions and practices such as restructure, succession planning, recruitment etc - Manage recruitment from end-to-end...


  • Clarke Quay, Singapore National Volunteer & Philanthropy Centre Full time

    **Job Overview** As part of stewarding the City of Good vision for Singapore, Company of Good connects organisations to do good strategically, sustainably and impactfully. Through its initiatives, like-minded organisations can learn, network and collaborate for good. As the Company of Good programme continues to evolve, efforts are required to ensure that...


  • Clarke Quay, Singapore KTSE (Japanese Restaurant) Full time

    **SMS text "KTSE" to 9711 3600 or visit below to apply**: **[ Hightlight ]**: - Salary from $3,600/month - Monthly target bonus - All are welcome Full Time Senior Manager / Sub Manager **Salary**: From $3,600/month ( Sales bonus included ) - 6 days per week - 4 & 5 & 5.5 days per week package also available - More than 6 months commitment...


  • Clarke Quay, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Audit Firm - Position Title**:Audit Associate/ Senior Auditor**: - Working Location: Clarke Quay - Working Hours**:5 days** (M-F, 8:45 AM-6 PM) - Salary Range: $3500 -$4000 Basic + Variable Bonus - Duration: Permanent **Key Responsibilities** - Prepare financial statements and necessary schedules for management reporting and...

  • Business Manager

    5 days ago


    Raffles Quay, Singapore Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Clarke Quay, Singapore KTSE (Japanese Restaurant) Full time

    **SMS text "KTSE" to 9711 3600 or visit below to apply**: **[ Hightlight ]**: - Salary $2,400 - 3,000/month - Monthly target bonus - All are welcome Full Time Floor Manager (with experience as Manger in F&B) From $3,000/month Full TimeTime Senior Service Crew (with experience as senior crew in F&B) From $2,800/month Full TimeTime Senior Service Crew (with...


  • Clarke Quay, Singapore National Volunteer & Philanthropy Centre Full time

    The Corporate and Industry Partnership (CIP) team focuses on enabling more organizations (both businesses and public sector agencies) to be a force for good in Singapore. Company of Good (COG) is our signature programme, and we work with other industry players to achieve strategic fit between societal needs and the company’s capabilities and...


  • Clarke Quay, Singapore National Volunteer & Philanthropy Centre Full time

    **Job Overview** The Corporate and Industry Partnership (CIP) team focuses on enabling more organizations (both businesses and public sector agencies) to be a force for good in Singapore. Company of Good (COG) is our signature programme, and we work with other industry players to achieve strategic fit between societal needs and the company’s capabilities...


  • Clarke Quay, Singapore National Volunteer & Philanthropy Centre Full time

    Since 2016, Company of Good has connected 2600 organisations to do good strategically, sustainably and impactfully. With the impetus towards Corporate Purpose, NVPC has announced a refreshed Company of Good strategy. This offers an exciting opportunity to help cultivate a future where every organisation in Singapore is purpose-driven and striving to make a...


  • Raffles Quay, Singapore Upskills Consultancy Services Full time

    Upskills provides expert financial software consulting to investment banks and leading financial institutions in Asia Pacific, Middle East and Europe. With a strong, Front to Back expertise in the cash and derivatives markets, coupled by an in-depth knowledge of financial markets technologies, we provide smart and efficient solutions. We are seeking a highly...


  • Clarke Quay, Singapore ByteDance Full time

    Responsibilities: - Close collaboration with Project Managers to provide cultural and linguistic insights, process streamline improvements, policy implementation/calibrations and research and analysis to improve TikTok's user experiences. - Manage communications between key stakeholders and XFN, usually acting as cultural/language experts whom bridges...


  • Clarke Quay, Singapore ByteDance Full time

    Job Description - Close collaboration with Project Managers to provide cultural and linguistic insights, process streamline improvements, policy implementation/calibrations and research and analysis to improve TikTok's user experiences. - Manage communications between key stakeholders and XFN, usually acting as cultural/language experts whom bridges...


  • Clarke Quay, Singapore National Volunteer & Philanthropy Centre Full time

    **Job Overview** As part of stewarding the City of Good vision for Singapore, Company of Good connects organisations to do good strategically, sustainably and impactfully. Through its initiatives, like-minded organisations can learn, network and collaborate for good. Join us as part of our Partner Recognition team in Singapore to take up **Awards Manager**...


  • Clarke Quay, Singapore National Volunteer & Philanthropy Centre Full time

    **Job Overview** **Core Duties & Responsibilities** - Maintain the Information Security Framework with ref to ISO 27001 to improve the overall security posture of NVPC. This will include IT Security Risk Management (ERM) and Vulnerability Management (VAPT), Digital Forensic and Incident Response, IT Security Policies & Procedures adoption, IT Audit,...