Sales Operations Coordinator

**WHO WE ARE**:
**Build. Scale. Sustain.**

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. **We do the right thing, and we do it right. **We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.
- We are **small enough to care locally, big enough to deliver globally** (5 continents, 18 offices, +650 experts from +50 nationalities)
- We are **robust and resilient** (100% independent and 0 debt)
- We are **entrepreneurs and passionate experts**: We invest in what we believe genuinely and work as a collective intelligence
- We are **positive, courageous, caring, doers and committed to excellence**

**YOUR ROLE**:
Be part of our dynamic team as a Sales Operations Coordinator and take charge of revolutionizing our sales operations In this exhilarating role, you will spearhead the management and enhancement of our sales processes, tools, and data to propel us toward unparalleled success in achieving our revenue and growth objectives. If you thrive in a fast-paced environment and are ready to make a significant impact, then this is the opportunity you've been waiting for

**YOUR RESPONSIBILITIES**:

- Collaborate with business team to develop and implement sales strategies, plans, and forecasts
- Maintain and improve our CRM system, ensuring data accuracy, quality, and completeness
- Create and update sales reports, dashboards, and KPIs to provide insights and recommendations to senior management and stakeholders
- Support the sales team with proposal development and contract management
- Identify and resolve any issues or bottlenecks in the sales process, and propose solutions for improvement
- Research and evaluate new sales tools, technologies, and best practices to enhance our sales performance and efficiency

**YOUR PROFILE**:
Must-Have:

- Motivated by driving Sales Operations in the tech industry, ideally in a tech consultancy with experience across Singapore, Australia and SEA
- Solutions oriented and strategic with an desire to use technology for automation
- Proficient in pulling and interpreting data, and distilling insights using analytics tools to evaluate Sales performance, ideally familiar with HubSpot, LinkedIn and Sales Prospection tools
- Highly collaborative and works well in a diverse environment, ideally having experience working closely with senior stakeholders internally and externally.
- Strong written and verbal communication skills, you are known for being able to convince and build trust and responses naturally
- Robust skills in engaging others and articulating ideas clearly
- Strong written and verbal communication skills, allowing you to assist in crafting compelling content and collaborating across teams

**Should-Have**:

- Minimum 2 years of working in Sales Operations
- A solid understanding of sales processes, methodologies, and business principles is essential.
- Familiarity with key sales metrics, such as conversion rates, customer acquisition costs, and revenue forecasts, is important.
- Strong Analytical and Reporting skills are essential
- Highly motivated win mentality
- Highly capable of managing time and tasks independently
- Skilled at autonomous decision-making within a given framework and offering guidance to team members from various functions.

**MORE ABOUT PALO IT**:
We're eager to adapt to change, learn from our experiences and move to meet our planet's urgent needs. We are continuously taking action to:

- Become a climate net-zero company
- Attain 50% of revenue from projects with a positive impact
- Train 100% of our workforce on impact
- Achieve B Corp certification among all our offices across the globe
- Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

**What We Offer**
- Stimulating working environments
- Unique career path
- International mobility
- Internal R&D projects
- Knowledge sharing
- Personalized training

For more on our team culture and benefits, check out our careers page.
- PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law._
- Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT._
- Your personal data will be processed for the purposes of managing Palo-IT's recruitment related activities, which include setting up and conducting interviews and tests for applicants, eval