Desktop Support Engineer

1 week ago

Bedok, Singapore JK Technology Pte. Ltd. Full time

**Responsibilities**:

- Manage day-to-day sales operation
- Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
- Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
- Provide excellent support and customer-service
- Proactively sourcing for new sales opportunities through inbound lead follow-up
- Connect with key customer contacts (external) as needed
- Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
- Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
- Assist in preparation & submission of relevant reports and documents for tenders
- Attend frequent online/ offline product trainings arranged by vendors

**Requirements**:

- Diploma in Business or related field
- At least 1-2 Year(s) of working experience in related field
- Exposure to computer hardware/ software/ maintenance contract is preferred
- Ready for dynamic and fast-paced environment
- Strong phone presence, interpersonal & customer service oriented
- Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
- Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
- Proficient in MS Office

**Salary**: $2,500.00 - $3,200.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Parental leave

Schedule:

- Monday to Friday

**Experience**:

- IT support: 1 year (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person

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