Analytics Manager

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: What do you need to know about the role: This is an exciting opportunity for those looking to make an impact in the fintech and payments sectors while contributing to the global expansion of an industry-leading brand. The role is based in Singapore and reports directly to the Vice President of Cross-Border Trade.

**Job Description**:
**Your way to impact**:
**In your day-to-day role you will**:

- ** Data & Analysis**: Deliver high-impact, data-driven insights in cross-border payments to shape strategic decisions and influence business outcomes at the executive level. Utilize advanced data modeling and analytical tools (such as SQL, Python, R, and machine learning algorithms) to analyze large, complex datasets, identifying trends, patterns, and opportunities. Develop predictive models and conduct scenario analyses to support strategic planning, evaluate business initiatives, and uncover actionable insights that directly contribute to growth, profitability, and competitive positioning in the cross-border payments space.
- ** Performance Monitoring & Tools Development**: Track and analyze key performance indicators (KPIs) to monitor growth, market penetration, and financial performance, providing regular reports to senior leadership. Design and implement advanced dashboards and analytical tools to enhance visibility into key metrics, trends, and performance drivers within the cross-border payments space. Utilize data visualization platforms (such as Tableau, Power BI, or Looker) to create intuitive, real-time dashboards that empower stakeholders at all levels with accessible, actionable insights. Continuously refine and optimize these tools to support evolving business needs, ensuring robust data accuracy, timely reporting, and impactful decision-making capabilities.
- ** Insights Generation**: Identify emerging opportunities in global markets, providing data-backed recommendations that drive business expansion and enhance global presence. Conduct comprehensive market analysis to uncover shifts in customer behavior, competitive landscape dynamics, and regional trends. Leverage these insights to forecast growth opportunities, guide strategic investments, and recommend initiatives that capitalize on market potential. Present findings in clear, actionable formats tailored for diverse stakeholders, ensuring insights effectively inform strategic priorities and business development efforts across global regions.
- ** Cross-Functional Collaboration**: Collaborate closely with product, marketing, sales, finance, and in-market teams to generate and refine data-driven insights, fostering a deep understanding of cross-border payment trends and customer needs. Work with stakeholders to identify key metrics, align on d