Product Policy Manager

1 week ago

Singapore TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

**Responsibilities**:
What will I be doing?
- Identify and analyze spam risks and develop policy solutions to effectively mitigate those risks.
- Collaborate with cross-functional teams, including Product Policy, Global Public Policy, Product, Operations, Risk Control, Legal, and Public Relations, to build consensus on global feature policies and processes for combating spam.
- Streamline cross-functional workflows to optimize policy implementation and enforcement for spam prevention.
- Provide prompt and professional input from a user safety perspective to support the successful launch of new product features and updates, with a specific focus on spam detection and prevention.
- Continuously monitor and identify emerging spam tactics and trends, and adapt policy solutions accordingly.

**Qualifications**:
**Qualifications**:
What should I bring with me?
- 3-5 years of experience in policy development, specifically in the area of technology, internet, social media, or content.
- Proven experience in content policy development, with a focus on dealing with spam issues.
- Bachelor's degree in public policy, politics, law, economics, communications, behavioral sciences, data science, computer science.
- Excellent oral and written communication skills with the ability to translate complex challenges into simple and clear language and effectively persuade stakeholders at multiple levels.
- Strong analytical reasoning, execution, and project management skills.
- Experience working with international partners across different time zones and cultures.

We are seeking a highly motivated individual who can drive policy initiatives, collaborate with cross-functional teams, and contribute to maintaining a spam-free and trustworthy user experience across our platform at the account level.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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