Product Policy Manager

1 week ago

Singapore TikTok Full time

TikTok is the leading destination for short-form video. Our mission is to inspire creativity and bring joy.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our Users and Content Creators to enjoy and express themselves.

As a policy manager on our Trust & Safety team, you will have the opportunity to work with teams of product managers, data scientists, user researchers, operations, legal and various relevant stakeholders to craft policies for different products and deliver major safety product changes. Travel between global offices is expected.

What will I be doing?
- You will be responsible for the operation of music and novel products, ensure product safety and operation, continuously evaluate, propose, and execute improvements for existing processes and policies
- You'll collaborate with Product, Engineers, Operations, Global Public Policy, Legal, and Public Relations teams to design safety apparatus for the products. You'll also act as a global point of contact, align all stakeholders, and facilitate product launches in global markets.
- You'll analyze the product ecology and user behavior/preference with the product and operation team, drive product strategy designs related to our online platform safety operation, deliver the improvement plans, support the launch and oversee the implementation
- You'll track regulatory, industrial policy development in local markets, evaluate from the product policy perspective, iterate content policy according to platform governance demand

What should I bring?
- 3+ years of experience in policy development, specifically regarding technology/internet/social media/content.
- You have significant experience in content policy, policy enforcement, or public policy, specifically in technology.
- You are sensitive to content ecology and relevant strategies, excellent logical thinking ability, good at analysis and summary
- You have excellent communication, influencing, and project management skills, with the ability to drive the simultaneous delivery of complex projects in collaboration with stakeholder teams.

TikTok is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

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