Fraud Specialist

6 days ago


Singapore ZENITH INFOTECH (S) PTE LTD. Full time

This is a 12 months contract assigned to our client

Work Location: Commonwealth

Salary Range : $3,500-$5,000

Shift Timeslot for now 2 shifts:
Shift 1 - 4pm-1am

Shift 2 - 12mn-9am

**Job Description**:
1. Technology Service Design

2. This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift

actions on accounts that had been or might be used for fraudulent activities

3. Assist with developing and implementing Fraud Risk Management Framework and all

associated policies and procedures (including risk metrics/ monitors) and ensure they are

effectively embedded

4. Follow up and analyze abnormal transactions activity on customers' account.

5. Manage customer's expectation and explain to customer on suspected scam activities.

6. Coordinate and support detection, investigation and mitigation. Understand when to escalate events

and to whom

7. Be responsible for incident triage, response and escalation

8. Be responsible for both reactive and proactive security investigations

9. Assist in statistics collation on the various scams reported to the organisation to submit for

monthly management reporting and any others task and assignment by the line manager & management

10. A tertiary degree with 2-3 years' experience in Risk and Fraud Risk Management will be an added value

11. Minimum 3-5 year working experience

12. Has strong analytical skill and well verse in Microsoft Office

13. Willingness to learn on the job



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