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Fraud Specialist

2 weeks ago

Singapore U3 Infotech Pte Ltd. Full time

This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift actions on accounts that had been or might be used for fraudulent activities
Assist with developing and implementing Fraud Risk Management Framework and all associated policies and procedures (including risk metrics/ monitors) and ensure they are effectively embedded
Follow up and analyze abnormal transactions activity on customers' account.
Manage customer's expectation and explain to customer on suspected scam activities.
Coordinate and support detection, investigation and mitigation. Understand when to escalate events and to whom
Be responsible for incident triage, response and escalation
Be responsible for both reactive and proactive security investigations
Assist in statistics collation on the various scams reported to the organisation to submit for monthly management reporting and any others task and assignment by the line manager & management
A tertiary degree with 2-3 years' experience in Risk and Fraud Risk
Minimum 3-5 year working experience
Has strong analytical skill and well verse in Microsoft Office
Willingness to learn on the job