
Customer Service Manager
1 week ago
**Team Leadership**:Hire, train, and supervise customer service staff.
Manage team schedules and performance.
- **Customer Support**:Oversee daily customer service operations.
Handle complex customer issues and complaints.
- **Service Standards**:Develop and implement customer service policies and procedures.
Ensure service quality and adherence to standards.
- **Training and Development**:Provide ongoing training to staff on customer service best practices.
Conduct performance reviews and offer feedback.
- **Customer Feedback**:Collect and analyze customer feedback and satisfaction metrics.
Implement improvements based on feedback.
- **Reporting**:Prepare and present customer service performance reports.
Track and report on key metrics such as response times and resolution rates.
- **Process Improvement**:Identify areas for improvement in customer service processes.
Implement changes to enhance customer experience.
- **Collaboration**:Work with other departments to address and resolve
-
Customer Service Lead
1 week ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service
2 weeks ago
Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per yearJob Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...
-
Customer Service Advisor
2 days ago
Singapore Lkw Service Gottschalk Full timeCycle & Carriage – Driving Passion Across Many Brands At Cycle & Carriage, we carry a diverse portfolio of automotive brands and are united by a shared passion for excellence. Joining us means becoming part of a successful organization where respect, collaboration, and continuous development are at the heart of everything we do. We recognize and reward...
-
customer service coordinator
1 week ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeRoles & Responsibilities Job Responsibilities: - Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments. - Manage and solve Customer's complaints and feedback promptly. -...
-
customer service coordinator
3 weeks ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities:- Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments.- Manage and solve Customer's complaints and feedback promptly.- Support the...
-
Customer Service
7 days ago
Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full timeJob responsibilities - Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential). - Achieving volume, profitability and customer satisfaction KPIs by management. - Generate new business through innovative strategies, negotiate deal terms. - Conflict Resolution - Quickly assesses escalated...
-
Customer Service Operations Assistant
1 week ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
customer service coordinator
6 days ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeJob Responsibilities:- Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments.- Manage and solve Customer's complaints and feedback promptly.- Support the operations in the daily...
-
Customer Service Manager
1 week ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeCoordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery) Ensure cleaning teams adhere to safety measures to during cleaning operation Assist in budget planning for cleaning operations Review daily cleaning job reports...
-
Customer Services Officer
1 week ago
Singapore SAFRA National Service Association Full time**Customer Services Officer (4 months maternity cover)** **1. Main / Key Responsibility(ies)**: Perform Customer Service duties at the frontline counter. - Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. - Process all Clubhouses booking in the computer system (SAFRA Management System -...