Current jobs related to Senior Operations Specialist - Singapore - HoYoverse

  • Senior Operations Specialist

    2 weeks ago

    Singapore beBee Careers Full time

    Job Description:A Senior Operational Excellence Specialist is required to ensure seamless execution of end-to-end operational processes. This role plays a crucial part in monitoring KPIs, analyzing performance trends, and leading initiatives to address operational challenges.

  • Senior Operations Specialist

    3 days ago

    Singapore beBee Careers Full time

    Job Title: Senior Operations SpecialistAbout the Role:We are seeking a highly skilled and motivated individual to join our operations team as a Senior Operations Specialist. This role will involve providing technical and analytical support in a global operations environment, utilizing established techniques to analyze and resolve complex operations support...

  • Senior Sales Operations Specialist

    2 weeks ago

    Singapore beBee Careers Full time

    Job Title: Sales Operations SpecialistOverviewPorsche Singapore is offering a vacancy as a Senior Specialist Sales Planning and Operations within the Sales team.The ideal candidate will support the dealership's operations by serving as a key enabler for our internal sales processes and productivity. Your main responsibilities will include supporting sales...

  • Senior Ecommerce Operations Specialist

    1 week ago

    Singapore beBee Careers Full time

    Job Title: Senior Ecommerce Operations Specialist

  • Senior Kitchen Operations Specialist

    7 days ago

    Singapore beBee Careers Full time

    Job Title: Senior Kitchen Operations SpecialistJob Summary:As a Senior Kitchen Operations Specialist, you will be responsible for ensuring the smooth operation of our kitchen equipment and adhering to company standards and recipes. This role requires strong attention to detail, ability to follow instructions, and excellent organizational skills.About the...

  • Senior Specialist, Operations

    1 week ago

    Singapore CATHAY UNITED BANK Full time

    Cathay United Bank Company, Limited is a wholly owned subsidiary of Taiwan's largest financial group Cathay Financial Holdings. The Bank's Singapore Branch is currently looking for a **Senior Specialist **to join our Operations - Client Onboarding team.**Job purpose**The Senior Specialist, Operations - Client Onboarding is responsible in handling all client...

  • Senior Business Operations Specialist

    2 weeks ago

    Singapore beBee Careers Full time

    Job Description:The role of Senior Sales Operations Specialist involves providing detailed support on sales processes, tools, methods, and systems to enable the sales teams to achieve overall sales goals and objectives.This specialist contributes to the implementation of business activities and processes that help the sales organization run effectively and...

  • Senior Document Operations Specialist

    2 weeks ago

    Singapore beBee Careers Full time

    Job Title: Senior Document Operations SpecialistWe are seeking a skilled professional to join our team as a Customer Success Manager. This role is responsible for ensuring the seamless adoption of our software by our clients.

  • Senior Procurement Specialist

    2 weeks ago

    Singapore Hays Specialist Recruitment Pte Ltd Full time

    Your new company Are you a seasoned procurement professional with a passion for shaping strategic sourcing initiatives? Become a vital member of the Procurement team, where you will spearhead the acquisition of critical IT categories, ensuring cost-effectiveness to meet the evolving needs of our operations. Your role will be pivotal in maintaining the...

  • Recruitment Specialist

    5 days ago

    Singapore Manufacturing & Operations Full time

    Job Description **Work Environment**: The work environment is primarily an office setting. The position may involve occasional travel for recruitment events, job fairs, or meetings with recruitment agencies and educational institutions. **Authority**: **Offer Negotiation**: The Recruitment Specialist is authorized to negotiate job offers, including salary...

Senior Operations Specialist

3 weeks ago

Singapore HoYoverse Full time

**Who Are We?**

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

**What You Will Do**:

- Responsible for the platform stability. Cooperate with infra and tech team for risk mitigation to avoid the occurrence of online account/payment issues. Make contingency protocols, and lead the recovery actions to minimize the impact of online incidents if any.
- Organize the scheduled or adhoc platform release. Collect, plan and track the release actions to ensure all platform releases are stable and efficient.
- In charge of optimizing cross-team work processes, increasing SDK team efficiency and ensuring service stability via designing cooperation mechanism or adapting tools.
- Manage business requirements from games related to SDK, payment and account. Responsible end to end for requirement gathering, solutioning, prioritization till launching. Make good ROI decision while manage stakeholders' expectation reasonably.
- Identify user pain points and improvement opportunities based on data analysis, business requirements and customer feedbacks. Liaise with product and tech team to continuously improve user payment and account experience via improving platform service and product capability.

**What We Are Looking For**:

- Bachelor's degree or above. 3-7 years of working experience in platform operation.
- Good exposure in requirement management or online stability management related to payment or account.
- Sensitive to data and have strong logic.
- Strong owner sense and able to identify and solve problems independently.
- Good team player and strong communication skills.
- Excellent written and verbal communication skills in English and fluent oral Chinese to liaise with teams.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.