Chat Clinical Youth Support Worker/case Manager

1 week ago

Sengkang, Singapore Institute of Mental Health (IMH) Full time

**The Challenges**:
**Primary Responsibilities**:
Clinical
- Provide phone, face-to-face and online mental health screening and assessment with young people in distress
- Identify young persons’ medical, psychological, social, environmental, vocational and financial concerns and needs
- Obtain corroborative history from young persons’ significant others whenever deemed necessary with consent from young persons
- Conduct risk assessments, safety planning and implement safety plans as appropriate
- Conduct psychiatric assessment and Mental State Examination
- Provide interim brief counselling or therapy during initial contact, post CHAT mental health assessment and/or awaiting downstream referral to other professional/specialist services
- Formulate and recommend bio-psychosocial follow-up to young people and/or referring party
- Provide professional opinion, psychoeducation and adequate support to young people or individuals seeking assistance
- Facilitate appropriate referrals and liaise with other service providers whenever necessary
- Review and evaluate progress of distressed young people at appropriate juncture
- Work in close collaboration with primary clinician and multi-disciplinary team
- Serve as a resource base for new / junior case managers to tap on

Public Education and Outreach
- Be involved in training and outreach initiatives to improve mental health literacy and build capability in young people and the general public
- Offer professional opinion or input for media interviews or student projects
- Ensure consistency of CHAT’s identity across various outreach platforms

Service Improvement
- Obtain feedback on CHAT’s service from young people and/or the general public
- Assist in review and evaluation of feedback of CHAT’s service
- Work in collaboration with young people and team to develop, implement and evaluate new strategies and initiatives to enhance the experience of young people with CHAT

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the position holder may be required to perform other duties as appropriate to the position which may be assigned to him/her from time to time and to contribute to the development of the position and CHAT in general.

**Requirements**:

- Degree in Social Work, Psychology or Counselling
- Experience in working with young people aged 16 to 30 in mental health setting will be of added advantage
- Strong verbal and written communication skills as well as computer literacy
- Ability to work independently with confidence as well as working as an integral part of a team of professionals
- Must be a good team player with passion in youth mental health, good attitude towards learning, mature, sensitive, emotionally stable, flexible and adaptable to varying situations
- Willingness to work from Tuesdays to Saturdays, 12noon to 9pm

To apply, please submit a copy of your resume together with your expected salary.

**Job Family**
- Allied Health

**Working Location**
- IMH (North-East)

**Working Hours**
- Fixed Shift

**Job Level**
- Junior Executive

**Education Level**
- Bachelor Degree

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