
Social & Digital Media Communication Executive
2 weeks ago
1 year exp
**Roles & Responsibilities**
- You will be responsible for the online community growth
- You will strategise with the Director the growth of the online community; strengthening the Bluemist branding online
- You will plan with the Director the content of the online community engagement that will support the growth of the community and growing Bluemist online presence
- You will develop the interesting, creative and engaging content including drafting the posts, producing simple videos, for Director’s approval before posting them
- You will be actively communicating with online fans, handling customer comments, messages and questions via all active social and digital media channels, focusing on Facebook, Instagram, TikTok
- You will identify and study trends and good engagement contents, etc. to share with Director and how it can be implemented for Bluemist community
- You will develop and deploy customer responses during issues/crisis management incidences.
- You will identify product offerings and brand experience related issues in constomers' conversations and elevate them to the appropriate internal teams.
- You will also support any marketing promotion campaigns
- You will engage Bluemist digital listings information for all digital review sites, including but not limited to Google, Yelp and TripAdvisor ensuring accurate information and necessary maintenance
- You will draft and present online growth report and campaign reports to the Director on a weekly and monthly basis for identified platforms
Bluemist, sited at HDB Blk 7, Tanjong Pagar Plaza, #01-103, offers both aircon-conditioned and al fresco experiences and an unique void-deck relaxing mood which differentiates her from the up-market bistros and cafes at the shophouses and commercial buildings in the bustling Tanjong Pagar.
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