Business Analyst

5 days ago

Changi, Singapore NOVAL SUNKRIS BUSINESS SOLUTIONS PTE LIMITED Full time

Job Description
Job Purpose:
To work as part of the TA Change Management Team on Projects relating to Transfer Agency. The role will involve assisting in managing, planning, business analysis, testing, project reporting, project communications and working with the multiple stakeholders through all stages of the project lifecycle.
Job Background/context:
Transfer Agency has many clients onboarding in different countries in the APAC region. This requires Change Management to help in such onboarding before Operations start with the day to day fund activities.

Key Responsibilities:
analysis for key strategic projects across APAC.

In respect of these, they will be responsible for ensuring:

- Requirements gathering/gap analysis (including facilitation of workshops) and documentation of business requirements (BRD’s/Impact Assessments for enhancement requirements) for the system including reporting.
- Document Operational Models & mapping out of new target operating models, balancing client’s needs with regulatory requirements & Citi’s multi-location operational model.
- Alignment with Citi’s standard TA product catalogue & ensuring ongoing updates are documented & submitted where required.
- Manage the planning, preparation and delivery of the testing phases (including functional, regression and Ops model testing) for the system and processes, including developing, executing and documentation of test plans, test cases and results.
- Manage the co-ordination, support and execution of User Acceptance Testing, Model Office & Parallel runs (pre implementation).
- Working with multiple operational areas in regard to each phase of the project to ensure input, engagement, and that operational requirements are reflected in the project deliverable
- Working with Operational Readiness in preparation for go-live. Provide input to management at TA platform level re co-ordination of environments, package releases, testing.
- Supporting the operating model design, systems migration process and process re-engineering
- Assess, understand and manage interdependencies with other work streams
- Maintain the APAC BOW
- Assist in co-ordination and MIS of the BOW with the Global Change Team.
- Contribute to other work-streams as the need arises. Quickly develop solid understanding of the technical systems used to deliver the TA service Act as functional TA SME if required.
- Promote a ‘fintech first’ approach when considering manual processes. Automation/efficiency should be the go to model.
- Development of trusted & collaborative relationships with technology counterparts.
- Openly share knowledge internally. Mentor and regularly engage less experienced team members to drive efficiencies & mitigate risk within our operational processes we deliver to our clients
Person Specification
Knowledge/Experience:

- This position requires an individual with a proven record of delivering complex change within a projects and operational environment
- Minimum 2 years’ industry experience in Transfer Agency / Fund Administration in a project management / Business Analyst role.
- Demonstrable understanding of Transfer Agency business and processes
- Understand Singapore funds processing such as CPF approved, SRS approved funds and general TA reporting
- Strong understanding of project management methodologies.
- Experience in planning and execution of UAT, including working with offshore UAT teams.
- Helps to create and maintain library of artifacts and toolkit for migration purpose
Skills: (technical skills)
- Strong analytical and project management skills. Excellent organisational, planning and prioritisation skills and experience operating within a high pressure environment.
- Problem solving ability and good business judgement - knowing when to escalate, who to keep informed to identify next steps/resolution
- Demonstrated ability to work independently with mínimal supervision, self
- starter, adaptable
- Possessed analytical skills set such as data analysis, data cleansing knowledge and ETL process to manage data lifecycle
- Strong communication and stakeholder management skills.
- Proven ability to work as part of a high performance team.
- High degree of accuracy and attention to detail
- Ability to negotiate with and influence internal operational staff at all levels and project counterparts
- Ability to manage numerous competing concurrent activities and complex integration solutions
- Effective time management and ability to adhere to deadlines is required.
- Excellent verbal and written communications skills, displaying professionalism at all times
- Highly PC literate (e.g. Visio, Project, PowerPoint, Quality Centre, Advanced Excel, Word, Outlook)
- Highly motivated
- Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success.
Qualifications: (degree/certifications)
- Bache

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