Executive, Claims

3 days ago


Downtown Core, Singapore eazy Pte Ltd Full time

Department: Health | Full-time- At eazy, our purpose is to love what we do, and constantly challenge the status quo. We strongly believe in a good company culture, having “happy” employees, who provide the best customer service.A day in the life:
- Providing advice on making a claim and assessing the admissibility of a potential claim-
- Handling possible claim appeals and all issues related to client management-
- Monitoring and close follow up on progress of claims, update records of customer interaction-
- Identifying reasons why full payment may not be made, ensuring accuracy of claim assessment, and resolving customer grievances-
- Meeting and maintaining high level of frontline service-
- Supporting the Department in daily business operations such as following-up on accurate information and documents from the client for processing purposes and handling Employee Movement Declarations from the client-
- Any other ad-hoc duties as assignedWhat you need:
- At least a Diploma in Business Administration or equivalent-
- Minimum 2-3 years of relevant experience in sales / customer service, or insurance-
- BCP, PGI, ComGI, HI certifications is a plus-
- Team player, detail-oriented, and accountability-
- Good analytical, communication, presentation and time management skills-
- A hunger to learn and grow with the firm- What we offer:- Centrally located office in Anson Road, connected to Tanjong Pagar MRT-
- Empowering of People-
- Draw your own career map-
- Promote Agile working environment with Hybrid work option-
- Passion for building and motivating a dynamic competent team-
- Collaborative culture that cherishes ideas in a respectful work environment-
- Competitive Employee Benefits (flexible benefits, medical and wellness programme)-
- Creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.


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