Manager, Academic Affairs

The Manager, Academic Affairs is overall responsible for the smooth delivery of the programs he/she is responsible for. Reporting to the Head of Academic Affairs, this role works in close collaboration within and outside of the Academic Affairs team, creating positive experience for all stakeholders.

**Responsibilities**

1. Program Management:
a) Overall responsibility of the program delivery on APAC campus, including academic year preparation, class scheduling, examination, jury session, all other activities relating to the program.

b) Collaborating with Academic Directors for a successful preparation and delivery of the program

c) Course Scheduling: Prepare / validate program schedules for approval. Follow through in the class scheduling system used in ESSEC: system entry, classroom booking, maintaining and communicating changes

2. Students-related:
a) Supervision of program - including induction, student attendance monitoring & communication, examination coordination & communication, grades data-entry, and relaying general student announcements

b) Collecting, analysing, and proposing action plans based on students’ feedback

c) Maintain students’ records

d) Basic student care, supporting students’ mental and physical well-being

3. Coordinating with counterparts in other ESSEC campuses to ensure program rules alignment.

4. Curriculum-related events: Study Trip/Orientation/Seminars/Workshop/Program-specific events

a) Be responsible for the smooth coordination and execution of the planned activities with seamless logístical and administrative arrangements. Where required, source for vendors and confirm bookings, respecting finance processes

b) Assist in travel claims/reimbursement/payment

c) An important part of the team in having timely update from student organisers regarding Study Trip preparation. Where necessary, to join Study Trips.

5. Finance process for program expenses:
a) Consolidate and update program expenses and maintaining the shared master database.

b) Raise program related purchase requests on procurement system

6. Other program-related support:
a) Set up/Coordinate Teleconference / virtual meetings with counterparts in Singapore or other global campuses, collaboration with International IT Department

b) Minutes-taking, filing, general house-keeping of stationeries

c) Preparing / updating deck presentations

d) Supervision of team members, where relevant

This is a non-exhaustive list of duties and can evolve with time or as assigned by the Reporting Officer(s).

**Position Requirements**

a) Fluent skills with student affairs and higher education program management

b) Meticulous, well-organised and with good time management skills in adapting to a fast-paced and innovative environment

e) Experience in coordinating study trip, workshops, events and seminars is a plus

f) Experience in leveraging on Google Tools: Managing Google Agenda and other Google Functions is a plus

g) Basic knowledge of Moodle and Celcat will be a plus

h) Ability to make preliminary decision with proposals.

i) Ability to review/negotiate simple payment contracts with External vendors

**Qualifications**

a) Possess Diploma/Degree qualification

b) At least 3 years’ experience in Program Administration and Coordination Role in Higher Education Industry

**Contacts**

The Job incumbent will work in close collaboration within and outside of the Academic Affairs team, creating positive experience for all stakeholders.

**Work Environment and Pace**

The job incumbent will need to work independently in a fast paced and dynamic work environment. Some level of flexibility and agility is required.

**Terms of Employment**

The working hours will be Weekdays (Mondays to Fridays) and working time is either 8am to 5pm or 9am to 6pm or 10am to 7pm.